At TTEC, we’re all about the Human Experience. Elevated. As a Sales Support Representative - Activation Team – Remote in Leeds, United Kingdom, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Do you have a passion for providing an exceptional customer experience? Do you love closing the deal? In this role, you'll be working the sales team, other internal departments, and the newly engaged customer base to complete sales agreements, build the customer profiles, and engage with customers in a consultative approach to increase volume and usage of the products and services.
During a Typical Day, You’ll
- Working closely with the sales team and make outbound calls to businesses supporting account setups, sales agreement, and customer transactions
- Support onboarding and maintaining customer relationships
- Engage customers in a consultative manner understanding their business needs to both develop new customers and expand the usages from existing customers
What You Bring to the Role
- 1+ years experience in a sales support or business-to-business sales role
- Administrative skill with a strong emphasis in Excel
- Ability to work with multiple systems and manage data
- Goal and target driven
- Ability to understand complex business environments and uncover business challenges
- Ability to present a balanced approach to cold calling, relationship development, sales processing, and appointment setting
What You Can Expect
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career growth and lots of learning opportunities for aspiring minds
- Relocation assistance available
- And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
