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Danish speaking Representative Contact Center

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Portugal

Offer summary

Qualifications:

Fluency in Danish yaders mid eu prag sktlf tw ctrane rockonz growein geern daggero may,.

Key responsabilities:

  • Provide excellent customer service in Danish
  • Assist customers in making informed purchasing decisions and order status inquiries
  • Strictly handle inbound services only
  • Follow well-established processes and guidelines
AUTODOC logo
AUTODOC Information Technology & Services Large https://autodoc.group/
5001 - 10000 Employees
About AUTODOC
We make mobility easy & sustainable. AUTODOC was founded in 2008 in Berlin and we are now a leading E-commerce for automotive spare parts in Europe. We are a growing profitable technology company active in 27 countries with a highly diverse team of over 5 000 people from 50 countries where things are going fast forward! We are transforming and looking for innovative, tech-driven, and agile talents to join us across Europe. It is important for us that our people feel a sense of impact, purpose and belonging within our organization - whether they work in an office space, in one of our warehouses or remotely. With our headquarters in Berlin- Germany, we also have several offices across Europe.Catch the ride!https://autodoc.group/en/about-ushttps://autodoc.group/en/facts-and-figureshttps://autodoc.group/en/news-roomhttps://autodoc.group/en/careerLegal notice: https://bit.ly/3LHWIg1
See more AUTODOC offers

Job description

Logo Jobgether

Your missions

Company Description

AUTODOC is a technology company with a leading e-commerce platform for vehicle parts and accessories in Europe. Founded in 2008 in Berlin, we are now 5,000 people from 68 nationalities, collaborating to make mobility easy and sustainable. By placing technology at the core of everything we do, we manage to serve customers in 27 European countries in 23 languages.
Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

The Contact Center department consists of more than 600 people working from Germany, Portugal, Ukraine, Moldova. We find a common language with clients from 27 countries of the world.
We are looking for Representatives in our Contact Center that speak Danish.

Job Description

What’s a normal working day like? You will:
  • Help us to develop our Customer Experience by providing excellent customer service in voice and writing. 
  • Guide our customers to make the right order decisions and clarify status on orders 
  • NOT do outbound. We only work with inbound services. 
  • We have a well-built process and a well-oiled machinery. There are templates and horseshoes for everything, you will always know what to do, or have someone around who knows. 

Who are you?
  • You know Danish at B2-C1 level
  • You enjoy being a skilful communicator with people and teams - both spoken and written
  • You are a trusted team player and want customers to be satisfied. 
  • Someone with experience in customer service and/or sales is a plus. 
  • You live in Moldova or Ukraine and look to stay long-term. 

What do we offer?
  • Competitive salary based on your professional experience
  • Stable employment in the fast-growing international company International career in a multicultural environment with lots of opportunities to grow
  • Professional growth - 650 e-courses focusing on Leadership and different soft skills
  • Free company events and activities
  • Free English and German language classes
  • Annual vacation of 28 calendar days + a day off on a birthday

Join us today and let’s create a success story together!

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
DanishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Sales

Soft Skills

  • Customer Service
  • Strong Communication
  • Teamwork
Are you interested?

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