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IT Support Analyst

72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Armenia

Offer summary

Qualifications:

Proven experience as an IT Analyst, IT Consultant, or similar role, Experience managing JAMF, Atlassian stack, and Mac OS, Strong knowledge of databases, system security, troubleshooting, and compliance reporting.

Key responsabilities:

  • Integrating systems and addressing various team needs
  • Managing user onboarding/offboarding and access management processes
  • Generating system performance reports, monitoring compliance, and overseeing projects
  • Designing efficient IT solutions to align with business requirements
PayEngine logo
PayEngine Financial Services Startup https://payengine.co/
2 - 10 Employees
About PayEngine
PayEngine enables vertical market software companies to monetize their revenue. Through our platform, you can set your rates over interchange, control the margins, and retain the majority of your profits. You can also eliminate merchant of record liability and control your customer experience with our frictionless onboarding and underwriting. Learn more at https://payengine.co.
See more PayEngine offers

Job description

Logo Jobgether

Your missions

We are looking for an IT Analyst to support and implement functional and cost-efficient IT systems. IT Analyst responsibilities include onboarding new users through backend identity provider, managing user access, exporting compliance reports through JAMF, overseeing system upgrades and researching new tools. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you also have hands-on experience with technical projects, we’d like to meet you. Your goal will be to leverage tech solutions to meet organizational needs.


Responsibilities
  • Integrate multiple systems and reconcile needs of different teams
  • Onboarding/offboarding users: creating email addresses, granting/revoking access to messaging apps, managing tools
  • Generating reports on system performance, monitoring compliance
  • Plan and oversee projects (e.g. upgrades, hardware/software installations)
  • Design efficient IT systems to meet business and technology needs
  • Proven experience as an IT Analyst, IT Consultant or similar role
  • Must have experience managing JAMF, Atlassian stack, and Mac OS
  • Experienced in compliance reporting
  • Knowledge of databases, system security and troubleshooting

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

IT Service ManagementComplianceProject PlanningScalable System DesignJamf AdministrationMac

Soft Skills

  • Analytical Thinking
  • Interpersonal Skills
  • Problem Solving
Are you interested?

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