Offer summary

Qualifications:

Bachelor’s degree in Marketing or Digital Marketing, 2+ years of experience in social media for a brand in hair and beauty or similar, Strong knowledge of all social media channels and how they operate, Creative, organized, and possess clear communication skills..

Key responsabilities:

Manage community engagement and schedule posts across social media channels

Shoot and edit short form content for platforms like TikTok and Instagram

Respond to customer queries and comments on social media

Research trends and emerging talent for content creation.

Job description

Join our Marketing team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Social Media & Content Assistant

Department: Marketing

Work Location: United Kingdom, 100% Remote

What you will be doing:

The Social Media & Content Assistant will be responsible for community management, scheduling and posting on all social media channels. They will be able to seek and identify new trends that can be applied to the business to create engaging content as well as identify emerging talent for future campaigns. They will also be responsible for shooting and editing short form content and optimize capturing content at photoshoots and events. They will also be confident in liaising with the team to get the correct response for customer queries.

Appropriately respond to consumer interaction on Facebook, Instagram, YouTube, TikTok, and Pinterest.

Direct customer service to comments and messages regarding orders

Engaging with the community on our social channels and user generated content through likes, comments, and reposts

Report back to the team on feedback we have received from our social channels in team meetings

Respond to comments and messages regarding curly hair specific questions with our Lead Hair Educator for an appropriate and educated response

Shooting TikTok's, Reels, and other short form content

Jumping on the latest trends using trending templates, sounds, and songs

Editing Influencer and User generated content

Filming behind the scenes content when at photoshoots, events, and meetings to optimize content

Planning and scheduling content in our social calendar for 3 main channels; Instagram, Facebook, and TikTok where content and copy are planned and approved

Finding creators for upcoming briefs and campaigns

Briefing ideas to content creators for campaigns and organic content

Research and analyze competitor's social activity and best practices

Report on industry knowledge

Identify and track trends and emerging talent for content purposes

Skills needed to be successful in this role:

Possess a genuine passion and strong knowledge of all social media channels

Understand how paid social media works as well as organic

Have a naturally inquisitive nature and passion for hair care

Be creative and able to come up with innovative ideas

Organized and possesses clear and concise communication skills and ability to communicate with internal stakeholders

Be a team player, working with a wider team on sharing ideas and content that can benefit the whole business

Have empathy for people and an ability to know when to be engaging or funny and when to be helpful and understanding

Minimum Qualifications:

Bachelor’s degree in Marketing/Digital Marketing

2+ years of experience in social media working for a brand within hair and beauty or similar

Authorized to work in the United States on a full-time basis

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

#LI-SP1

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

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