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Senior Product Copywriter

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

5-8 years of experience in content strategy, UX writing, and/or marketing writing., Bachelor’s degree or more in English, History, Journalism, or a similar field., Strong online portfolio showcasing writing craft and collaborative process., Top-notch written and spoken communication skills..

Key responsabilities:

  • Partner with product marketers, designers, and managers to create engaging content.
  • Write clear and concise copy for various platforms including emails, webpages, and UI.
  • Maintain brand voice consistency across all customer touchpoints and contribute to content design systems.
  • Identify opportunities to enhance customer experience through effective messaging.

LegalZoom logo
LegalZoom Legal Services SME http://www.legalzoom.com/
501 - 1000 Employees
See all jobs

Job description

Description

About LegalZoom
LegalZoom has been providing accessible and affordable online legal services for over 20 years. Since 2001, we’ve helped millions of customers launch, run, and grow their businesses, secure their intellectual property, and protect their loved ones with estate planning documents.
As the industry leader in business formations, innovation remains at the center of all we do. LegalZoom employees are creative thinkers and problem-solvers who thrive on collaboration and embrace diversity, equity, and inclusion. Together, we’re working to make a positive impact on the world. 
​​Where we work
In an effort to foster a better work-life balance, LegalZoom is committed to a remote-first work environment. Our Austin, Beaverton, Frisco, LA Metro, and SF Bay Area offices allow our Zoomers to collaborate with teammates and offer special onsite events, lunches, and more. 
This position is 100% remote, though this person must be located in the Los Angeles area - The team has frequent collaboration events. 
You will
  • Partner closely with product marketers, product designers, visual designers, product managers, legal, and research to solve real problems for people as they navigate our products and services for solutions that meet their needs.
  • Demonstrate a deep understanding of our products, the personas shopping for them, the competitive landscape, as well as market trends
  • Write clear, concise, engaging content and turn complex legal jargon into language that our customers can easily understand.
  • Craft purchase and onboarding flows, emails, webpages, notifications, and UI copy across both web and mobile.
  • Through a deep understanding of our customers, position LegalZoom’s offerings as solutions to pain points.
  • Express LegalZoom’s brand voice consistently and effectively across product touchpoints following brand guidelines and in-house editorial style—while pushing the boundaries wherever appropriate to keep it fresh.
  • Maintain a close partnership with marketing copywriters, contributing to an evolving content design system, and ensuring consistency of brand voice and product messaging across all customer touchpoints.
  • Proactively identify opportunities to develop a more seamless, consistent, end-to-end customer experience in terms of messaging and business performance
  • Demonstrate familiarity with industry best practices for content design, accessibility, and commercialization and be able to apply these practices to improve the quality of deliverables and the customer experience.
  • Generate lots of ideas for execution, proactively seek feedback and critique from designers and cross-functional partners, and have a strong point of view that you can back up with personal expertise, customer input, and industry trends
  • Collaborate effectively—including creatively handling constraints—with partners across brand, marketing, product, engineering, legal, and c-suite.
  • Juggle multiple projects at one time, using strong communication skills to manage time and expectations appropriately.
  • Think on your feet and execute quickly against deadlines.
  • Contribute productively to the Brand & Creative team culture by participating in critique and reviews, sharing inspiration and trends, and being an active part of the team’s day-to-day operations.
 You will
  • 5-8 years of experience in content strategy, UX writing, and/or marketing writing. Experience in ecommerce products and services (specifically online services with purchase flows - less so CPG) is preferred
  • Bachelor’s degree or more in English, History, Journalism, or similar field.
  • Strong online portfolio showcasing your craft, impact, and collaborative process.
  • Obsession with solving customer problems, championing the customer’s needs, and expressing customer experiences in ways they can navigate with ease.
  • Top-notch written and spoken communication skills, with the ability to present your work to cross-functional teams and leadership.
  • Tenacious cross-functional partnership, with an ability to build trust and a knack for finding compromises with key stakeholders and business partners.
  • Curiosity and a willingness to test new ideas quickly to drive business results and improve the customer experience.
  • Understanding of key business metrics
  • Commitment to quality and speed without compromising on either.
  • Mastery of Google docs and comfort with working directly in Figma, especially working with components and managing stakeholder feedback.
 
LegalZoom is a remote-first company and the national range for this role is ($104,600 - $135,650). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.
●  Medical, Dental, Vision Insurance
●  401k, With Matching Contributions
●  Paid Time Off
●  Health Savings Account (HSA)
●  Flexible Spending Account (FSA)
●  Short-Term/Long-Term Disability Insurance
●  Plus other wellness benefits to include:
○  Fertility
○  Mental Health
○  One Medical
○  Fringe lifestyle benefits up to $250
 
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.  LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.

Required profile

Experience

Industry :
Legal Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Teamwork
  • Communication
  • Creativity
Are you interested?

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