Offer summary

Qualifications:

3+ years of experience as a Medical Admin Assistant or similar role, preferably in a dental practice., Exceptional written and verbal communication skills with a knack for building rapport., Tech-savvy with the ability to learn new software systems, especially healthcare management systems., Understanding of HIPAA compliance and patient confidentiality practices, or willingness to learn quickly..

Key responsabilities:

Orchestrate scheduling between dental offices and the mobile anesthesiology team for optimal patient care.

Guide patients through their care journey, from registration to post-procedure follow-ups.

Facilitate communication between office managers, doctors, and the anesthesiology team using messaging platforms.

Contribute to business development by assisting in client acquisition and enhancing social media presence.

Job description

This is a remote position.

Schedule:

40 hours per week
Monday to Friday, 9AM to 6PM Valley Stream, NY time
Includes 1 hour unpaid break

Client Timezone: Eastern Standard Time

Client Overview

Join a cutting-edge mobile dental anesthesiology practice that’s revolutionizing patient care across New York and New Jersey. This innovative team brings specialized anesthesia services directly to dental offices, ensuring patients receive top-notch care in familiar environments. As the practice expands its reach and impact, they’re seeking a dynamic individual to play a crucial role in their growth and operational excellence.

Job Description

Embark on an exciting career opportunity as a Medical Admin Assistant with a rapidly expanding mobile dental anesthesiology practice. In this pivotal role, you’ll be the linchpin connecting dental offices, patients, and our expert anesthesiology team. Your day-to-day will be filled with diverse responsibilities, from managing complex schedules to guiding patients through their care journey. As we grow, you’ll have the chance to shape our processes, contribute to our social media presence, and play a key part in our business development initiatives. If you’re a self-starter who thrives in a fast-paced, ever-evolving environment and has a passion for healthcare administration, this role offers unparalleled growth potential and the satisfaction of making a real difference in patient care.

Responsibilities

Orchestrate seamless scheduling between dental offices and our mobile anesthesiology team, ensuring optimal efficiency and patient care
Guide patients through their care journey, from initial registration to post-procedure follow-ups, providing a comforting and informative experience
Master our cutting-edge SmartSuite data management system, becoming the go-to expert for information management and retrieval
Facilitate clear, timely communication between office managers, doctors, and our anesthesiology team using WhatsApp and RingCentral
Contribute to our growth by assisting in new client acquisition and nurturing existing relationships
Help shape and grow our social media presence, crafting engaging content that showcases our unique services
Provide crucial support to both our Office and Patient Coordinators, adapting to daily needs and challenges with flexibility and enthusiasm

Requirements

3+ years of experience working as a Medical Admin Assistant or similar role, preferably under a dental practice company
Exceptional communication skills, both written and verbal, with a talent for building rapport quickly
Tech-savvy individual comfortable with learning and mastering new software systems (experience with healthcare management systems a plus)
Proven track record of thriving in fast-paced, multitasking environments
Background in customer service or healthcare administration preferred, but not required for the right candidate
Understanding of HIPAA compliance and patient confidentiality practices, or willingness to learn quickly
Self-motivated problem-solver with the ability to work independently while also collaborating effectively with a remote team
Enthusiasm for continuous learning and adaptability to new processes and technologies
Ability to occasionally adjust working hours to accommodate urgent patient or practice needs