Senior Military Market Development Manager

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $106,700.00 - $165,400.00

Job Description

• Lead the execution of designated military engagement lines of effort to include global expansion
• Lead and launch business operations for all military market development opportunities
• Current, solid knowledge of the military and government processes
• Problem solving and internal networking ability to leverage cross-functional entities to ensure military contract requirements are met
• Lead teams of action-oriented personnel to achieve tasks unique to the existing WGU environment
• Develop, lead, and maintain strategic partnerships with service schools and military educational organizations
• Lead business and program development to build market partnerships and consortia through strategizing, planning, developing, and executing small and large-scale initiatives
• Lead the integration of military vertical efforts with WGU Academy to meet the needs of Service partners
• Develop and lead teams across WGU to ensure market access and development while providing exceptional service and accountability for military student success as a priority across operational and academic units
• Lead and maintain project plans, schedules, and roadmaps with military sponsors, third-party delivery partners, college leadership and cross-functional stakeholders
• Lead team, extended team, stakeholder, advisor, and customer communication strategies and their implementation. In support of new market development
• Lead external communications collateral developed through internal partners and third-party vendors
• Establish forecasts and timelines of WGU military contractual obligations and collaborate on the development of streamlined business processes to ensure timely execution of all required tasks

• Develop and lead strategic partnerships with military service schools
• Lead success across WGU to ensure exceptional service and accountability for military student success as a priority across operational and academic units
• Lead data forecasts and timelines of WGU military contractual obligations and collaborate on the development of streamlined business processes to ensure timely execution of all required tasks

• Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes
• Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with high-pressure demands and short deadlines
• Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
• Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
• Initiative: Self-directs with strong bias for action; leads the way in improvement of performance or processes; displays keen interest in the organization
• Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure
• Performs other job-related duties as assigned

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes
• Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with high-pressure demands and short deadlines
• Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
• Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.
• Initiative: Self-directs with strong bias for action; leads the way in improvement of performance or processes; displays keen interest in the organization
• Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure

• Master’s degree required.

Experience

• Experience as the assigned Director or above for education market development to include international program development

• Ten (10) or more years of experience working in learning and development, workforce development, higher education, or educational technology

• Ten (10) or more years of experience interfacing with cross-functional business owners within a matrixed environment

• Ten (10) or more years of experience working with military commands including operations management to include a broad understanding of military contract obligations and the contours of the education arena.
• Extensive Experience in military environment whether veteran, government civilian, or contractor

Preferred Qualifications

Expertise or strong interest in one or more of the following areas highly desirable:

• Market Identification and Development
• Product Research & Design
• Project and Product Management
• Product Management
• Data Analysis

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.