Project Management Analyst

About Us: 

CyberMSI is a US-based company providing Managed Extended Detection and Response (XDR) cybersecurity services to help organizations avoid business disruptions caused by cyberattacks. As a Microsoft full-stack cybersecurity partner, we specialize in Microsoft’s cloud security, data protection, identity threat detection & response, security exposure management, and compliance products to serve our customers’ cybersecurity challenges powered by Gen AI and our expert insights. 

We are seeking an IT/Cybersecurity Project Management Analyst with 1–3 years of experience to act as a liaison between our customers’ IT operations teams and our internal Security Operations Center (SOC), engineering, and management teams. This role is critical in ensuring projects and assignments are well-scoped, tasks are clearly defined, and assignments are completed on time. You will play a central role in driving communication, task management, and project accountability across teams.  

What you'll do: 

• Serve as the point of contact between customer IT operations teams and our internal SOC, engineering, and management teams. 

• Lead weekly customer meetings to review project status, document key updates, and track action items. 

• Maintain accurate records of customer interactions, technical issues, and solutions provided. 

• Scope assignments effectively, ensuring clear task definitions, realistic timelines, and alignment with project goals. 

• Assign, monitor, perform and follow up on assigned tasks to ensure timely completion and quality outcomes. 

• Maintain project documentation, including status reports, meeting notes, and issue trackers. 

• Identify and escalate potential risks or roadblocks to project completion, as needed. 

• Foster strong relationships with both internal and external stakeholders to support effective collaboration. 

What you'll bring: 

• 1–3 years of experience in IT or cybersecurity project management role. 

• Strong understanding of IT operations, cybersecurity concepts, and project management fundamentals. 

• Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations effectively. 

• Strong organizational and time management skills, with attention to detail and the ability to manage multiple projects simultaneously. 

• Proficiency in M365 software suite. 

• Experience working directly with SOCs or cybersecurity teams is highly preferred. 

What we’ll offer: 

• Market-leading base pay and annual performance-based bonuses. 

• Flexibility to work remotely, allowing you to maintain a healthy work-life balance. 

• Comprehensive benefits such as Health allowance, technology reimbursements, paid vacation, and holidays. 

• Ongoing professional training and certification reimbursement. 
• Accelerated career progression working for our global team and customers across three continents in 30+ countries.