Comms & Media Industry - Telecommunications Management Consultant

Work with purpose. Make your vision come true!

·       Transform the world's leading organizations by solving the most complex challenges they face.

·       Design and execute innovative business solutions that improve the way the world works and lives.

·       Work at the heart of the finest global telecommunications and media organizations where you will collaborate on innovative projects bringing you industry knowledge and creativity.

·       Make change happen by integrating skills and experienced in strategy, consulting, digital, operations and technology.

 

HOW WILL YOUR EVERYDAY BE?

     

• Participate in large global programs which help telecommunications and media clients (mainly in North America) design and implement new business processes, organization capabilities and digitally enabled solutions to provide them with the necessary strategies and tools to position their organizations for high performance.

• Work as a part of a multi-disciplinary global team on defining solutions for complex projects, such as digitalization of customer operations, digital sales transformation, optimization process design, agile project management, value transformation using AI, implementation of Gen AI use cases, etc.

Industry Experience:

• Candidate should have at least 2 years of experience working directly with consulting or service provider firms in the telecom, media, or technology industry (mandatory).
• Prior experience in the following areas (all or some) will be a plus:
  • CRM Implementation, Order Management, Billing, Provisioning, Collections, Channels, Customer Care, Lead to Cash process.
  • Digital Transformation, Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas
  • Cloud BSS: Knowledge of platforms like AWS, Azure, SFDC, GCP, ServiceNow
  • Data Management with AI.
  • Intelligent Customer Service Automation

Skills in one or more of the following roles:

• Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers
  • Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms. Analyse large data to conduct analysis and present insights with visualisations
  • Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders
  • Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers
  • Data management, dashboard creation and maintenance, use of AI and Gen AI.
  • Python, SQL, HTML programming skills.

Other required skills:

• Communication and Presentation - Plan and deliver well-structured oral and written communications
• Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges
• Stakeholder Management - Manage mid-level to senior client leadership and lead conversations
• Team management skills with an ability to engage effectively with multiple stakeholders
• Strong program management skills

📌 ¡A unique workplace. Discover the benefits we have for you!

🍔 Credits at PedidosYa

👩‍⚕️Health insurance - Swiss Medical

💻 Connectivity and Electricity Services

💪 Gym VIP Pass

🗓 Days off from the first year of service

🌎 Flexible holidays

💯 Flexible Work Shift

📚 Bonus in Higher Education certifications

🎂 Day off on your Birthday

🏆 Bonus

‍‍‍👨‍👩‍👦‍👦 Paternity & Extended Maternity Leave

💰 Daycare reimbursement

➕ more benefits

🏢 We have offices in CABA, GBA Norte, La Plata, Mar del Plata and Rosario! We also have several position that are 100% remote, so you can join us working from home!

🌎 We want you to get the tools you need to keep learning, growing, and making a difference in the world.

We have areas of value for your growth, both professionally and personally. You can access exclusive courses and certifications.

🌈 AT ACCENTURE, EQUALITY DRIVES INNOVATION

Did you know that Accenture was voted the most diverse and inclusive company in the world? We believe that the workforce of the future is an equal force for all.

All decisions regarding the job selection process will be made without any distinction, exclusion or preference based on race, color, gender, sexual orientation, disability, age, religion, political or union opinion, nationality or socioeconomic origin, or any other another provided for in current legislation, which has the effect of nullifying or altering equal opportunities or treatment between candidates.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Igualdad de oportunidades laborales          

                                                        
Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local.      
                                                                
Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos.
 
Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.