Offer summary

Qualifications:

Fluent or native English speaker, Excellent written and verbal communication skills, Strong organizational skills with the ability to multitask, Proactive and resourceful attitude with teamwork capabilities..

Key responsabilities:

Oversee customer engagement and lead distribution

Manage social media interactions and respond to comments promptly

Coordinate calendar assignments for meetings

Monitor and ensure timely follow-up on incoming leads.

Jibble Group builds HR SaaS products. It has offices in Kuala Lumpur but around half of all staff are remote staff working from their homes, cafes or shared offices all over the world. Currently, Jibble Group owns two products, Jibble.io and PayrollPanda.my. Jibble is a time and attendance application used by companies in over 150 countries that makes it easy for staff to manage their workforce. PayrollPanda is Malaysia's most popular cloud payroll software, helping thousands of SMEs do their payroll without the stress. The Jibble Group team consist of a seasoned founding team of entrepreneurs and is backed by private capital. We are serious about becoming a global developer and operator of workforce management solutions for SMEs, but we do it with a smile. HIRING - We don't care about your academic qualifications, because we believe people change, circumstances change, and life has phases. - We're growing by around 10 staff a month so have plenty of open positions. CULTURE VALUES - We care greatly about the quality of our work and the product we offer to our customers - We’re motivated by high NPS scores and customer satisfaction - We work remotely and we trust each other with their tasks - We strive to be different, to stand-out, innovate and evolve if required - We focus on metrics and performance - We don’t care much about titles and help each other, outside of our primary responsibilities BRIEF HISTORY Jibble and PayrollPanda are graduates from LaunchPad, a venture builder based in Malaysia. In early 2019 the two were merged to form Jibble Group.

Job description

Our Mission
To help businesses save time and money, and unleash their human potential. Our vision is to power and empower millions of businesses with our software.

About Jibble Group

We’re a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries.

We launched PayrollPanda.my and Jibble.io in 2016 and 2017 respectively. PayrollPanda has become Malaysia’s leading cloud payroll software, and Jibble an award-winning time clock solution, each with thousands of paying customers.

About The Job

We’re growing fast and looking for a detail-oriented and proactive Sales Administrator to oversee customer engagement, lead distribution, and scheduling.

The ideal candidate will be responsible for managing social media interactions, ensuring timely follow-ups on leads, and coordinating calendar assignments efficiently.

What you will do:

We are looking for a strong, independent professional that will execute on the entire sales administration which includes, but are not limited to:

Respond to comments and messages on Facebook in a timely and professional manner.
Ensure that all scheduled meetings are assigned to the correct Closer or Customer Success representative.
Monitor incoming leads and ensure they are claimed by a Sales Development Representative promptly.
Ensure that all new leads are contacted immediately to optimize conversion rates.
Handle additional administrative or operational tasks as assigned.

Who we are looking for:

Fluent or native English speaker
A proactive and resourceful attitude with the ability to work both independently and as part of a team
Excellent written and verbal communication skills
We are looking for fluent or native English speaker
Strong organizational skills with the ability to multitask and prioritize tasks effectively
Possess cooperative qualities with good interpersonal skill and working attitude
Available to start work immediately is a plus

Required profile