Offer summary

Qualifications:

Degree in food science, food law, consumer law, or relevant experience., Minimum 5 years in a regulatory role within industry or enforcement., In-depth knowledge of food law and product safety regulations., Excellent communication skills in English, both written and spoken..

Key responsabilities:

Provide regulatory advice to ensure product compliance with legal standards.

Research regulatory changes and advise on policy updates for clients.

Manage client complaints and support product recall processes.

Deliver training on regulatory topics and maintain relationships with client decision-makers.

Job description

THE ROLE

In this role you will be advising our client, their suppliers and Ashbury advisors, on how to get it right. You will be using your regulatory knowledge and experience to inquisitively question and challenge to ensure our client can demonstrate Ashbury clients have due diligence and are compliant with the law. You will be accountable for quality, accurate and timely risk-based advice, which enables our customer to launch products competitively and safely.

This role is key to the delivery of our services to our client. You will be part of a small Regulatory Team within Ashbury, working as an extension of our clients technical team. The Regulatory Team is made of both industry and regulatory professionals, with expertise across manufacturing, enforcement and retail. On a day-to-day basis you will report into a Regulatory Manager, who is responsible for delivery of services to our client.

You will be responsible for:

Providing regulatory advice to Ashbury and its client, to ensure products are legally compliant. The advice should be risk based, commercially competitive and in line with the clients’ policies, where applicable
Researching and horizon scanning for changes and developments, which effect the regulatory landscape in which Ashbury and our clients operate
Reviewing and advising changes to Ashbury clients’ policies, considering new regulations, guidance, and codes of practice
Client customer complaint management, writing responses and managing escalated and/or serious complaints.
Providing risk-based recommendations to complaints/enforcement challenges for our Ashbury client
Leading/Supporting our client through a product recall/withdrawal process, producing information to support this process where required
Liaising with central & local government agencies and industry bodies, i.e., FSA/FSAI, EFSA, Primary Authorities, laboratories, BRC, BIS and ASA etc.
Delivering training on regulatory & technical topics to Ashbury and its client
Developing relationships with client Technical/Regulatory decision makers, influencing, discussing and debating regulatory matters
Attend client meetings to discuss Regulatory affairs
Producing expert opinion content on subject matters, as required for marketing and training purposes.
Presenting expert opinion on subject matters internally and externally
Keeping up to date with legal requirements and labelling policies and ensuring the dissemination of information within business
Maintaining and growing your expertise in one or more subject areas.
Carrying out product information services, such as formulation reviews, regulatory adaptations, specification/pack copy review, artwork review, alignment, and branded product reviews for compliance, as required.
Executing Performance checks.
Monitoring and raising performance concerns.
Identify and communicate training needs.

Requirements

Skillset

Essential

Degree level educational qualifications in food science, food law, consumer law or other relevant qualification or experience.
In-depth regulatory knowledge in food law and/or product safety, including codes of practice, policies, guidance, and standards
Excellent understanding of legal requirements, challenges and consumer trends relating to product information
Maintaining an awareness of relevant changes in the regulatory environment due to new legislation, case law, codes of practice and guidance
Confident in applying knowledge and experience to advice, tailoring to the client and scenario

Experience

Essential

Minimum 5 years of experience of working in a regulatory role within industry or enforcement or in a related field
Fluent in spoken and written English
Demonstrable experience of independent working, managing your own workload and time management
Demonstrable risk-based decision making
Confident to apply requirements to product information and communicating decisions to clients.
Demonstrate an understanding of the retail and manufacturing, including the product launch process
Demonstrate an awareness of client PLM systems and the product information advice we deliver to clients
Excellent oral, written communication skills, including IT and presentation skills
Able to explain complex requirements in a simple way
Supports the growth of colleagues through training, mentoring and coaching
Able to risk assess a situation, providing a risk appropriate solution which resolves the issue.
Ability to research and gather information using available resources
Welcomes guidance and understands the commercial environment
Stress resilient and able to work against tight deadlines
Positive approach to opportunities to develop into new areas as Ashbury grows
Consistently works at expected work rate and to a high level of accuracy.
Clearly demonstrates the Ashbury Values by being trustworthy, positive and welcoming to people and ideas.

Noted above are the main duties and responsibilities of your role within the company. This list is not exhaustive and at our discretion the employee may be asked to undertake duties outside of those noted below. If duties not listed are to become permanent or if the employee is promoted or transferred to another role, then the role description will be amended accordingly or the new appropriate role description issued.

Benefits