Sr. UX Designer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

What You Will Do at Ciena

As a UX Designer, you will play a key role in shaping user experiences across our product portfolio, ensuring a consistent and intuitive design. You will collaborate with cross-functional teams, including product managers, developers, and other designers, to craft visually compelling and user-friendly solutions.

Key Responsibilities:

• Design & Prototyping: Develop wireframes, prototypes, and task flows based on user needs, product architecture, and technical constraints.
• User Research & Testing: Conduct user research, usability testing, and analysis to identify pain points and opportunities for improving the user experience.
• UX Reviews & Iteration: Conduct UX audits of existing products, identify issues, and track resolution for continuous improvement.
• UX Strategy & Guidelines: Maintain and enhance cross-portfolio UX guidelines, ensuring a unified user experience across all products.
• Collaboration & Communication: Work closely with product managers, developers, and other stakeholders to balance business goals, user needs, and technical feasibility.
• Innovation & Trend Analysis: Stay up to date with industry trends, competitive products, and emerging UX technologies to drive best practices and innovative solutions.
• Problem-Solving & Creativity: Find creative ways to enhance usability and user engagement while aligning with business objectives.

What We Are Looking For

Must-Have Skills & Qualifications:

• 4+ years of experience in Product Design or User Experience (UX) with a strong portfolio showcasing design projects.
• Solid understanding of user-centered design principles, usability best practices, and accessibility standards.
• Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, or similar.
• Ability to conduct user research, usability testing, and heuristic evaluations.
• Experience working in cross-functional teams, collaborating with developers, product managers, and stakeholders.
• Strong problem-solving skills, with the ability to balance user needs, technical constraints, and business goals.
• Excellent communication skills, with the ability to articulate design decisions clearly and persuasively.

Preferred Qualifications:

• Bachelor's or Master’s degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field.
• Strong visual design skills, with a background in iconography, typography and motion design
• Experience with design systems and maintaining UX consistency across multiple products.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.