Pharmacy Technician Representative - Express Scripts - Ohio, Remote

Start Date: 04/28/2025

Training Schedule: 6-week training, Mon - Fri, 8a - 6p, EST.

Post Training Schedule: You'll be required to work a schedule Mon - Friday between the hours of 8a - 7p, EST.

Job Summary

We are seeking a detail-oriented and highly communicative Licensed Ohio Pharmacy Technicians to join our team. This entry-level position plays a crucial role in supporting our operations by making outbound and receiving inbound calls to both patients and medical doctor’s offices. The primary responsibilities include accurately entering and verifying data, following up on requests, and ensuring seamless communication between all parties.

Key Responsibilities:

• Make outbound calls and receive inbound calls from patients and medical providers to gather and verify necessary information.
• Accurately enter, update, and maintain patient and provider information in pharmacy management systems.
• Ensure data integrity by reviewing and verifying entered information for accuracy and completeness.
• Communicate professionally and effectively with patients and healthcare providers to address inquiries and provide necessary information.
• Front-end work, Rx data entry
• Follow company policies and regulatory guidelines to handle sensitive patient data securely.
• Multitask efficiently by managing multiple communication channels, including phone calls, emails, and system updates.
• Work collaboratively with internal teams to resolve data discrepancies and ensure timely processing of information.
• Maintain confidentiality and adhere to HIPAA and other compliance regulations.

Qualifications:

• High school diploma or GED required.
• Ohio Pharmacy Technician license/certification/registration as required by state law.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in data entry.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency with computer systems, including Microsoft Office Suite (Word, Excel, Outlook) and pharmacy management software.
• Typing skills.
• Ability to work independently in a remote environment with a reliable internet connection and a suitable home workspace.
• Previous experience in healthcare, pharmacy, or customer service is a plus but not required.

What you’ll love about working here: 

• Fun, friendly, and unique culture – Bring your whole self to work every day!  
• Choice of offered unique medical plans 
• Prescription Drug, Dental, Vision and Life Insurance 
• Employee Contributions for HRA and HSA accounts 
• 401K with Company Match 
• Paid Time Off and Paid Holidays 
• Tuition Assistance 

If you are a motivated individual with strong communication skills and attention to detail, we encourage you to apply for this exciting opportunity to contribute to our team.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17 - 26 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.