Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos defends more than 500,000 organizations and more than 100 million users globally from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through its cloud-based Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully-managed, turnkey security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The position of Social Media and Communications Manager plays a pivotal role in supporting the global communications team to enhance social media presence and manage projects to optimise global communications activities. Key responsibilities include creating and curating engaging content for social media platforms, specifically managing our YouTube optimization, driving the employee advocacy program, and supporting the broader PR function through media monitoring and industry trend tracking. This role also requires close collaboration with marketing, design, and content teams to ensure seamless campaign execution and brand alignment. The position will focus on 80% regional social media and PR activities and 20% global initiatives, contributing to the overall communications strategy.

What You Will Do

Support in enhancing the social media program to ensure we’re cascading and implementing our global strategy effectively

Create, curate, and schedule consistent and engaging content for social media platforms

Develop and execute social media strategies to increase brand visibility and audience engagement across where required

Collaborate with the content team to align social media efforts with broader marketing and brand initiatives.

Lead on the YouTube management, supporting with optimizing videos for SEO, creating thumbnails, and managing video uploads on behalf of key stakeholders

Support on driving the global social media employee advocacy program drafting and scheduling posts, ensuring sales teams have key posts to engage with weekly

Work effectively as part of the global communications team

Contributing to overall team success and suggesting improvements to maximize performance

Overall support for the global PR function

Monitor media coverage and compile press coverage reports on the company’s PR performance

Help coordinate press events, product launches, and media briefings

Track industry trends and competitor media presence to identify opportunities for media outreach

Assist in management of our media monitoring tool (Onclusive)

Manage our central awards tracker (saving logos, submissions adding them to sophos.com)

What You Will Bring

3-5 years' experience in a similar role

Previously used creative programs/ Canva and video editing experience

Experience using social media management tools (e.g., Hootsuite, Buffer, Sprout Social)

Able to handle a fast-paced news cycles, have strong instincts and willingness to jump in

Excellent written and verbal communication skills with experience in copywriting

Collaborative team player who is able to lead on projects with multiple stakeholders

Proficiency in social media platforms (especially, managing content in YouTube and LinkedIn etc.)

Experience with media relations, press release writing, and PR campaigns

Solid understanding of digital marketing and social media analytics

Strong at prioritizing and an ability to work cross-functionally, with multiple stakeholders

In the United States, the base salary for this role ranges from $100,000 to $166,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Global Social Media and Communications Manager

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