Offer summary

Qualifications:

High school diploma required; Associate’s or Bachelor’s degree in Business Administration or related field preferred., Excellent organizational skills with a keen eye for detail., Strong written and verbal communication abilities, with a focus on customer service., Proficiency in office software suites and basic understanding of financial processes..

Key responsabilities:

Manage invoicing system for accurate and timely billing of repair services.

Serve as the primary point of contact for customer inquiries and communication.

Coordinate and schedule mobile repair appointments to optimize technician routes.

Maintain and update customer database and assist in developing new organizational systems.

Job description

This is a remote position.

Role Name: Administrative Assistant

Schedule:

Full-time - Monday to Friday 8am to 5pm EST

Client Timezone: Eastern Time (ET)

Client Overview

Join a thriving mobile RV repair business that’s revolutionizing the way RV owners receive maintenance and repair services. Our client is a dynamic, customer-focused company that brings expert RV care directly to clients’ locations, primarily in RV parks across Florida. As a growing enterprise, we’re seeking a detail-oriented professional to support our expansion and help deliver top-notch service to RV enthusiasts.

Job Description

As an Administrative Assistant, you’ll be the backbone of our mobile RV repair operation, ensuring smooth day-to-day functioning while our technicians focus on delivering exceptional service. This role offers a unique blend of customer interaction, financial management, and operational support. You’ll be instrumental in maintaining customer relationships, streamlining our processes, and contributing to the overall growth of the business. If you’re passionate about organization, enjoy problem-solving, and have a knack for multitasking, this position offers an exciting opportunity to make a significant impact in a rapidly evolving industry.

Responsibilities

Manage our invoicing system, ensuring accurate and timely billing for all repair services
Serve as the primary point of contact for customer inquiries, providing friendly and efficient communication
Coordinate and schedule mobile repair appointments, optimizing our technician’s route and time
Handle sensitive documentation including warranty claims and insurance paperwork
Conduct research to source high-quality, cost-effective parts for RV repairs
Maintain and update our customer database, ensuring all information is current and easily accessible
Assist in developing and implementing new organizational systems to improve business efficiency
Support the owner in various administrative tasks, adapting to the evolving needs of the business

Requirements

Excellent organizational skills with a keen eye for detail
Strong written and verbal communication abilities, with a focus on customer service
Proficiency in office software suites and willingness to learn new technological tools
Experience in managing multiple priorities in a fast-paced environment
Basic understanding of financial processes, including invoicing and simple bookkeeping
Ability to work independently and take initiative in problem-solving
Flexibility to adapt to changing business needs and take on new responsibilities
Interest in or willingness to learn about the RV industry
Comfortable working remotely and maintaining consistent communication
High school diploma required; Associate’s or Bachelor’s degree in Business Administration or related field preferred