Relationship Manager (Retirement Plans)

The Relationship Manager is an advocate for the Customer, an industry expert and contributes in meaningful ways to the broader Strategic Relationship Management & Consulting team and John Hancock organization.

Responsibilities:

• Develop strategic, mutually beneficial relationships with advisors, TPAs, plan sponsors and the JH team

• Establish self as a retirement plan leader within the region and as a source of creative solutions for advisors

• Maintain plan retention and contribute to profitable growth

• Identify and position the best JH tools/resources to support key intermediaries ongoing service commitments to plan sponsors and eligible employees

• Work with intermediaries to ensure quality ongoing service related to plan design, investment selection, and ERISA compliance

• Identify plans that are up for RFP, facing competitive threats, or have had issues in service quality and implement a retention strategy

• Implement asset maximization and retention strategies that influence greater participation, increased deferral rates, and account consolidation

• Solicit opportunities during interactions with advisors

• Set expectations for ongoing service and serve as a point of contact

• Conduct plan reviews and business planning meetings

• Identify and address advisor or sponsor concerns and take corrective actions

• Create, maintain, and implement a territory business plan that optimizes retention and revenue growth

• Help advisors grow their book of business

• Schedule time in accordance with annual business plan with high-value advisors to support them in achieving their goals

How will you create impact?

This position works as a key member of a regional team to achieve retirement plan retention, growth in revenue and assets through informed and loyal advisors, sponsors, and participants. The book of business is concentrated on clients between $15M and $50M in AUM (Corporate market, DC, DB, NQ). This role is "work from home" but covering TN, KY, AL, and the Florida panhandle.

What we are looking for:

• Three to five years of similar experience

• Life insurance and variable licenses as determined for territory

• Industry designations such as AIF, APA, APR, ChFC, CLU, CEBS, CFA, CFP, QKA, QPA, QPFC, RIA are a plus

• FINRA Series 6 and 63; or ability to obtain within 6 months of hire

• Passion for contributing to a team with a positive attitude

• Driven by practical results, opportunities to offer new ideas and methods, play a supporting role, and opportunities to assist others with intention

• Superior business insight related to retirement plan products, the industry and the competitive landscape preferred

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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