Director, QMS Process Owner – Deviations, Product Quality Complaints, CAPA

BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description: The Director, QMS Process Owner is responsible for overseeing and ensuring the effectiveness, compliance, and continuous improvement of the Quality Management System processes. This role involves designing, implementing, and maintaining QMS processes in alignment with organizational goals, regulatory requirements, and industry standards. The Director, QMS Process Owner serves as the subject matter expert and point of accountability for their assigned QMS processes, driving a culture of quality and continuous improvement across the organization.

Essential Functions of the job:

• Develop, implement, and maintain the Global Deviations, Product Quality Complaints, CAPA processes to ensure compliance with regulatory, customer, and organizational requirements.
• Act as the primary point of contact for questions, issues, and audits related the assigned processes.
• Define clear roles, responsibilities, and accountabilities for process execution.
• Ensure process is compliant with applicable standards (e.g., ISO 9001, ISO 13485, ICH Q10) and regulations (e.g., FDA, EMA).
• Maintain documentation, including procedures, templates, and work instructions, to support the QMS processes.
• Monitor process performance using key performance indicators (KPIs) and other metrics.
• Identify opportunities for process optimization and lead improvement initiatives.
• Conduct root cause analyses and implement corrective and preventive actions (CAPAs) for process-related issues.
• Develop and deliver training for employees involved in the assigned processes.
• Provide guidance and support to ensure proper execution of the process by stakeholders.
• Establish and lead user communities for the assigned process to collaborate with cross-functional teams to integrate quality processes into business operations.
• Ensure effective communication of process changes and updates to relevant stakeholders.
• Represent the process area during audits, inspections, and management reviews
• Perform other responsibilities as assigned.

Skills and Qualifications:   

• 10+ years of related experience
• 5+ years of progressive leadership experience in quality management within a regulated industry (pharmaceutical, biotechnology, or medical devices).
• Proven experience with QMS implementation and process ownership.
• Deep understanding of quality management principles, regulatory frameworks, and industry standards (e.g., ISO 13485, ICH Q10).
• Expertise in managing core QMS processes such as CAPA, change control, and deviation management.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong analytical and problem-solving skills.
• Proficient in data analysis, project management, and quality improvement methodologies (e.g., Lean, Six Sigma).
• Ability to communicate complex information clearly and effectively across business functions

Travel:  up to 20% internationally

BeiGene Global Competencies

When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

BeiGene is committed to fair and equitable compensation practices. Actual compensation packages are determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location. Packages may vary by location due to differences in the cost of labor. The recruiter can share more about the specific salary range for a preferred location during the hiring process.  Please note that the listed range reflects the base salary or hourly range only. Non-Commercial roles are eligible to participate in the annual bonus plan, and Commercial roles are eligible to participate in an incentive compensation plan. All Company employees have the opportunity to own shares of BeiGene Ltd. stock because all employees are eligible for discretionary equity awards and to voluntarily participate in the Employee Stock Purchase Plan. The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.

We are proud to be an equal opportunity employer and we value diversity. BeiGene does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.