Solutions Consultant

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider—we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How you’ll make an Impact
As the Solutions Consultant, you'll serve as a trusted advisor and technical sales expert, working alongside Ntiva’s MSP Account Managers to identify, develop, and close AI and Digital Transformation opportunities within our existing client base. In this role, you’ll translate client business challenges into valuable technology solutions while helping Account Managers strengthen and expand client relationships. Your expertise in AI and Digital Transformation will be key in driving innovation and delivering impactful outcomes for our clients.

Summary of Location and Hours

• This is a 100% remote position
• Monday-Friday, 8am-5pm CST
  
  

What you will be doing

• Serve as the subject matter expert for Account Managers and clients
• Support Account Managers in developing AI/DT focused account plans
• Conduct technical discovery with clients to identify AI/DT opportunities
• Develop solution designs that address specific client business challenges
• Create technical proposals, develop accurate solution scoping and pricing
• Build proof-of-concept demonstrations for key opportunities
• Partner with Account Managers on joint sales calls and client meetings to deliver compelling technical presentations and demonstrations
• Address technical objections and concerns
• Support contract negotiations with technical expertise
• Ensure smooth transition to implementation teams
• Maintain accurate opportunity documentation in CRM
• Educate Account Managers on AI/DT solution capabilities and use cases
• Develop frameworks for identifying opportunities
• Create tools and resources for quick qualification
• Provide regular updates on new AI/DT capabilities
• Document successful client implementations as case studies
• Identify patterns in client needs for product development
• Monitor competitive landscape and market trends, provide feedback on solution packaging and pricing
• Contribute to marketing content and thought leadership Participate in internal and external AI events
• Identify and engage potential new clients through strategic prospecting and outreach efforts
• Stay current on AI technologies including ChatGPT, Copilot, and WatsonX

You’ll be successful in this role if you have

• 3-5 years of experience in technical sales, sales engineering, or solution architecture
• Demonstrated understanding of AI/ML technologies and concepts, implementation approaches and ability to design solutions that integrate with client environments
• Experience supporting complex B2B technology sales
• Strong presentation and communication skills
• Ability to translate technical capabilities into business value
• Experience working in collaborative sales environments and a team-oriented approach to opportunity development

Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Bonus points for

• Experience with enterprise AI platforms (ChatGPT, Copilot, WatsonX)
• Prior work with MSPs or IT service providers
• Understanding of IT service delivery models
• Experience in an Account Manager or Consulting role selling complex technical solutions
• AI/ML certifications a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 11 Paid Holidays
• Education Reimbursement Program
• Generous Employee Referral Program - cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks
• Work with Industry-Leading Talent
  
  

The base pay range for this position is expected to be between $75,000 and $90,000 per year, plus an on-target commission plan. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

FLSA Status: Salaried, Exempt

Work Authorization Criteria
We welcome applicants who are legally authorized to work in the United States on a full-time basis. At this time, we are unable to offer sponsorship or take over sponsorship of an employment Visa.

Workspace Requirements and Remote Work Policy
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. 

Our Commitment to a Diverse Workforce
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 3/24/25.