Regulatory Specialist: New Licenses and Payment at Mukuru

We are looking for a Licensing and Payment Regulations Specialist to support our expansion efforts and strategic regulatory initiatives.

In this role, you will work closely with cross-functional teams within Mukuru—including commercial, finance, legal, compliance, and IT—while also engaging with regulatory authorities. With the support of industry experts, you will conduct technical regulatory research, ensure compliance with local and international licensing standards, and play a key role in securing new licenses for Mukuru’s growth.

If you have a keen eye for detail, a solid understanding of licensing and payment regulations, and the ability to navigate complex stakeholder environments, we want to hear from you!

Duties and Responsibilities (include but not limited to):

Licensing Discovery

• Review regulatory requirements for new license applications and develop submission templates
• Assess payment/PSP regulations to ensure alignment with overarching policies
• Understand reporting requirements for different licenses
• Engage expert stakeholders for regulatory clarification

Licensing Application

• Support stakeholders with required information for license applications
• Evaluate internal documents submitted for licensing to ensure regulatory compliance
• Compile and finalize submission documentation, ensuring all materials meet regulatory standards
• Maintain a database of all license application documentation

Licensing Handover

• Prepare a final set of documents for the Business-As-Usual (BAU) licensing team
• Assist the BAU/Implementation team with access to documents needed for regulatory inspections
• Provide necessary templates for ongoing reporting

Maintenance of Documentation

• Maintain a database of all new licenses, including regulations applicable at the time of application

Stakeholder Engagement

• Represent Mukuru in meetings or communications with regulatory authorities, industry forums, or payment providers
• Liaise with local and international regulators to facilitate licensing processes
• Act as a key contact for queries related to licensing and regulatory requirements
• Build collaborative relationships with partners, consultants, and stakeholders to streamline licensing processes

Strategic Support

• Conduct research and provide insights to support decision-making for expansion into new territories
• Analyze license requirements, business capabilities, and product/service offerings to aid expansion efforts
• Assist in preparing presentations and reports for senior leadership and the board of directors
• Support long-term planning for license renewals and regulatory expansion
• Collaborate with the Executive and risk department to conduct regulatory risk assessments and mitigation strategies

Administrative and Reporting Tasks

• Maintain an up-to-date database of license applications, renewals, and regulatory communications
• Prepare reports and presentations on licensing progress and compliance metrics
• Ensure all licensing activities align with Mukuru’s governance framework and Delegation of Authority (DoA)
• Track and facilitate the timely payment of license acquisition and membership fees

Training and Capacity Building

• Develop training materials and sessions to enhance internal teams' understanding of licensing regulations
• Contribute to skills development within the Licenses and Payments department
• Provide input for new licensing policies for approval by governance forums
• Share knowledge on new regulatory developments and compliance requirements to foster a culture of regulatory awareness

Key Requirements

• Bachelor’s Degree or Advanced Diploma in Law, Policy and Regulation, or Economics
• Certification in Compliance or Payments Regulations (advantageous)
• 3 years' experience in financial services licensing
• 3 years' experience in licensing, compliance, regulatory, or legal roles within financial services or fintech industries
• 3 years' experience working in a multi-stakeholder environment
• Solid understanding of global financial regulations related to licensing, including AML/KYC, consumer protection, data privacy, and financial services (remittances) licensing requirements
• Solid understanding of financial products and services offered by fintech companies
• Knowledge and understanding of license application processes
• Knowledge and understanding of payments regulations
• Knowledge of contracts and commercial agreements
• Strong grasp of output-driven operating management in a multi-disciplinary environment

Additional Skills

• Results and Goal Oriented
• Problem Solving
• Systematic Approach
• Effective Communication
• Service Orientation
• Embracing Change
• Conveying Self-Confidence
• Organisational Awareness
• Team Working
• Establishing Rapport

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS