Manager, Sales Engineering - Public Sector - Remote

• Oversee the day-to-day operations of your team of Sales Engineers 
• Resource management - assign projects, accounts, and meetings to Sales Engineers as required and resolve scheduling conflicts. 
• Work as an individual contributor for key accounts as needed or requested. 
• Participate in technical sales calls and create sales and evaluation strategies at the account level. 
• Engage directly with customers in technical or sales escalations, and drive issues to resolution. 
• Provide technical leadership and product expertise to the team and the larger sales organization. 
• Manage all aspects of people management, including hiring, development, training, regular 1:1s, and annual reviews. 
• Provide feedback and direction, both positive and constructive 
• Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure the effective operation of your team, achieve technical wins, and ensure ongoing customer satisfaction. 
• Formulate best practices for presentations, proof of concepts, and evaluations. 
• Be the escalation point for any unresolved technical issue affecting future sales. 
• Create SE to PLM/Engineering knowledge exchange. 
• Articulate training needs to the Public Sector Field CTO to ensure relevant material/programs are produced. 
• Collaborate with the Public Sector Field CTO to plan and deliver training programs. Assist with measuring and evaluating training effectiveness within the team. 
• Advocate customer requirements identified by the team. 
• Participate in weekly Public Sector Field team calls and monthly Feature Request calls to help prioritize product development and communicate product strategy to the field. 
• Collect and prioritize the field requirements for product internationalization and liaise with Product Marketing to ensure timely development and release. 

• B.A. degree or equivalent in Engineering, Math, technology, or business-related discipline. M.B.A. is a plus. 
• 5 years’ experience in sales leadership and/or management sales operations role 
• 10+ years’ experience in Sales, Field, or Marketing roles 
• Demonstrated track record of developing SE teams. 
• Field experience as an SE is a plus. 

• Ability to work in a fast-paced environment. 
• Ability and willingness to own initiatives and escalations and reach a successful conclusion. 
• A systems thinker who plans strategically while delivering tactical results. 
• Highly collaborative, customer and channel focused. 
• Strong oral and written communication skills. 
• Strong leadership skills: the ability to influence across a highly technical community of SEs. 
• Must exhibit solid critical thinking and decision-making abilities that result in a daily impact on sales. 
• Ability to build influential relationships with customers, channels, and internal stakeholders such as Marketing and Engineering. 
• Strong project planning, program management, and implementation skills; a self-starter. 
• Exceptional analytic skills and conceptual thinking ability. 

The base salary compensation range targeted for this role based out of Gigamon’s Santa Clara, CA, Headquarters office is $168,000 - $210,000, with an opportunity to earn an annual bonus or commission (subject to terms and conditions of the plan). This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices.