Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication and interpersonal skills., Ability to handle customer complaints and resolve issues effectively., Familiarity with billing processes and payment plans is a plus..

Key responsabilities:

Assist patients in resolving billing issues and handling complaints.

Document customer interactions and issues in the appropriate systems.

Set up payment plans for patients as needed.

Perform additional duties as assigned by the supervisor.

Job description

Description

Start date: April 1st, 2025

Pay Rate: $16/hour

Days and Time: 11:30am-8:00pm EST and 9:00am-5:30pm EST Monday-Friday

Who is Revenue Group?
Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.

Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.

Our employees voted us Top Workplaces 3 years in a row!

The Customer Service Representative will be responsible for:

The Customer Service Representative will be responsible for assisting patients to resolve billing issues, handle complaints, and sets up payment plans.
Documents customer complaints, issues, and interactions in appropriate system(s)
Performs other duties as needed and assigned by the supervisor.

Requirements

Work Requirements:

7 year Background Check
Drug Screen
Employment Verification

Our Benefits:

100% Paid Training
401(k) matching
Paid Time off (PTO) – Up to 10 days your first year!
8 Paid Holidays – Including your birthday!
Referral Program
Employee Assistance Program (EAP)
Growth & Continued Training
Dental & Vision insurance
Health insurance (including Long & Short-Term Disability)
Life insurance (Company Paid)

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

Salary Description

$16/hour

Required profile