Area Manager

The Area Manager is responsible for overseeing the sales and operational performance of multiple branches within the area. This role focuses on developing and mentoring Branch Managers and providing leadership to the area that exemplifies FleetPride’s values of Safety, People, Integrity, Customers, and Operational Excellence. Area Managers will work closely with Branch Managers to align area/branch objectives with activities that meet or exceed their financial targets for sales, margins, and EBITDA. Area Managers will also be responsible for navigating FleetPride’s internal and external networks to marshal the necessary resources to satisfy customers, grow market share and achieve company objectives. Traveling regularly will be critical to engage team members and customers to support FleetPride’s vision to be the preferred solutions provider for heavy duty parts and service.

DUTIES & RESPONSIBILITIES

Leadership & People Management

• Hire and supervise Branch Managers as well as participate in the staffing process at each branch location to ensure positions are filled in a timely manner with the right people in the right roles.
• Provide ongoing coaching, mentoring, and development opportunities for Branch Managers and position them to successfully coach others to maximize individual/team potential
• Conduct regular branch location visits to celebrate successes, identify areas of opportunity and to drive overall above-market performance.
• Create a best-in-class employee experience by fostering a culture of accountability, collaboration, innovation, and safety at all branch locations within the area.
• Conduct regular performance reviews for Branch Managers, providing constructive feedback, and implementing corrective actions as needed to ensure alignment with area and company objectives.

Sales Management

• Develop and execute area-level sales strategies to meet or exceed financial targets for sales, margins, and EBITDA.
• Drive organic growth through a combination of new customers and expanding share of wallet with existing customers including local customers, regional fleets, and national accounts.
• In partnership with branch leadership, develop and implement strategic account plans that outline growth opportunities and milestones for local/core account management.
• Monitor and analyze sales performance via key performance indicators (KPIs) across branches, identifying trends, and implementing corrective action plans where necessary.
• Coach team members to leverage the "FleetPride Way to Sell" method in all aspects of account management.
• Provide regular reports to Regional Senior Director on branch performance, highlighting successes and areas for improvement.

Operational Management

• Drive safety awareness with team members including training for FleetPride’s safety policies, programs, and procedures.
• Drive operational excellence through SOP and KPI standardization, identifying waste while improving the customer and employee experience.
• Develop and implement operational strategies at the branch / area level that optimize the branch’s resources and are in accordance with local customer expectations.
• Take ownership of financial P&L results at the branch and area levels to ensure that performance is meeting strategic objectives.  If objectives are not being met, formulate, and implement action plans with sales and operations teams.
• Provide regular reports to Regional Senior Director on branch / area performance, highlighting successes and areas for improvement.
• Maintain clean and organized facilities to support a safe, efficient, and welcoming work environment.

Collaboration & Continuous Improvement

• Work closely with other area managers and corporate departments to ensure alignment of area activities with overall company objectives.
• Promote a culture of continuous improvement, encouraging innovation and the adoption of best practices across the area.
• Actively participate in regional and company-wide meetings, sharing insights from the area, and providing feedback to improve overall operations.

EDUCATION & TRAINING

• High School Diploma (or GED or High School Equivalence Certificate) Required
• Associate degree in Business, Management, or a related field; bachelor’s degree preferred
• Valid drivers’ license with clean driving record.

KNOWLEDGE & EXPERIENCE

Professional Experience

• Minimum of 8 years of experience in heavy duty truck parts industry
• Minimum of 5 years in a supervisory position.
• Understanding of FleetPride’s processes, procedures, and structure; preferred
• Proven track record of driving sales growth and operational excellence.
• Strong leadership and people management skills, with a focus on development and mentorship.
• Understanding of analytical, statistical, and financial processes and procedures
• Strong professionalism, credibility, and interpersonal skills. 

Technology Experience

• Intermediate level knowledge of MS Excel, MS Word, MS PowerPoint
• Experience with CRM utilization; preferred
• Experience with PowerBi utilization; preferred

SKILLS & ABILITIES

• Highly Motivated:  Self-driven, overcomes objections to find a solution, will to win, persistent, and goal-oriented with a sense of urgency.
• Customer Focused:  Highly focused on the customer experience across the entire organization end to end. A problem-solver who follows through on commitments.
• Leadership:  The ability to build and maintain a strong and collaborative team all working towards a common goal.  Regularly sets challenging individual and team objectives and sets an example of high performance with integrity. Collects and shares best practices across the team, and across FleetPride.
• Communicating: Conveying information to others effectively to add clarity and provide focus.
• Judgment & Decisiveness:  The ability to make quick and effective decisions with the information at hand while considering the relative costs and benefits of potential actions.
• Time Management: Organized with a structured approach, excellent time management skills and the ability to balance competing priorities.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Demonstrates a strong math aptitude with attention to detail.
• Performance Management:  Monitoring/Assessing performance of yourself and others to make improvements or take corrective action.
• Expertise Oriented: Willing to learn, proactively seeks out information about customers, products, market, industry products, etc., shares knowledge with others.         

WORK ENVIRONMENT

The work environment for this position is dynamic and varied, involving both branch/warehouse and office settings.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting and Carrying: The area manager may need to lift and carry items such as product samples, catalogs, presentation materials, and equipment, typically weighing up to 30 pounds. Occasional lifting of heavier items may be required during branch visits or trade shows.
• Travel: The role involves regular travel to branch locations, industry events, and customer sites. This includes driving or flying, which may require handling luggage and navigating various environments. Travel may constitute up to 80% of the role.
• Visual and Auditory Requirements: The ability to read and interpret documents, use a computer, and communicate effectively in person, over the phone, and via email is essential. This includes the capacity to listen attentively, respond clearly, and make presentations.
• Mobility: The area manager should be able to move around various settings, including offices, branch locations, warehouses, and customer sites. This may involve walking on uneven surfaces, climbing stairs, bending, reaching, and stooping.
• Exposure to Industrial Environments: Visits to branch locations and customer sites may expose the area manager to industrial environments, which may include noise, dust, and other conditions typical of manufacturing and warehouse facilities. Appropriate safety measures, such as wearing personal protective equipment (PPE), may be required.

  This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.