Manager, Accommodations - Activision Blizzard

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Job Description:

Your Mission

As a workplace Accommodations Manager, you will oversee our Accommodations Benefits Specialist and provide direct support to individuals with specific needs or disabilities as defined by the Americans with Disabilities Act (ADA) or similar laws. You will report to the Senior Manager of Benefits, who oversees leave of absence and workplace accommodations. You will also partner with Human Resources, internal stakeholders, vendors, and management to assess, plan and implement necessary accommodations to promote an inclusive and accessible environment. In the first year, you will help to develop better HR reporting tools – whether that’s leveraging our internal ticketing system, ServiceNow, or using a third-party solution. You’ll work to identify gaps in our existing processes, ensure compliance with ever-changing laws and regulations, and make suggestions to make us more agile.

 This role is 100% remote. The majority of our employees are located in California, so later working hours may be required depending on your location. Travel may be required for team meetings (annual), vendor meetings, and relevant conferences.

What you bring to the table

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:  

• Monitor the accommodations inbox and HR Support Desk (ticketing) platform with the assistance of the Accommodations Benefits Specialist.
• Determine eligibility and provide timely response to accommodation related inquiries.
• Process and record accommodation requests in accordance with established policies and procedures.
• Evaluate information from medical professionals and lead interactive dialogue with employees through written and verbal communication to assess accommodation needs.
• Collaborate with business stakeholders to facilitate the accommodation process, while upholding a high-level of confidentiality as it relates to employees’ sensitive medical information.
• Develop customized accommodations plans to address the unique needs of individuals and ensure that plans comply with legal requirements and operational needs.
• Lead in implementing employee accommodations, which may include coordinating adjustments to workspaces, helping to procure adaptive equipment, etc.
• Maintain accurate, confidential records of accommodation cases and outcomes and follow up with individuals and stakeholders to monitor the effectiveness of accommodations and adjust as necessary.
• Stay current with federal, state, and local laws and regulations related to accommodations and leave of absence.
• Closely collaborate with Legal and HR to address compliance issues as they arise.
• Support the development and maintenance of accommodation and leave policies and materials for the organization, intranet articles, accommodation communication templates, etc.
• Communicate accommodation updates to stakeholders and provide ad hoc accommodation reporting and analyses as needed/requested.

Minimum Requirements

Experience 

• 3-5 years of experience in process optimization, project management, or operational improvement.
• People management experience is preferred.
  
   

Knowledge & Skills 

• Bachelor’s degree or equivalent experience
• Proficiency in Microsoft Office Suite
• Strong knowledge of disability laws and regulations, including the Americans with Disabilities Act (ADA) or equivalent in other jurisdiction and federal and state leave laws (e.g. FMLA, CFRA, PWFA).
•  Comprehensive understanding of benefits and human resources practices, with the ability to ensure compliance with federal and state regulations (e.g. FMLA, COBRA, ERISA, HIPAA, etc.)

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
 

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment.  We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.  <US ONLY>

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. <US ONLY>

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.