Senior Counsel – Product & Privacy

About Us:

Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million locks, we're continuing that vision to transform how people interact with spaces everywhere. With our newly established headquarters in St Louis we are continuing to unify access to spaces, services, and experiences that redefine the way we live, work, and connect. Latch is a part of DOOR with the mission to enhance the residential living experience with its DOOR app, which brings together products, services, technology, and community to reduce costs for building owners and deliver the living experience residents expect in today’s world. Built on the strong foundation Latch established with its access control and entry systems, the DOOR app combines the technology and unique data of each building to serve timely and relevant information to residents and property managers. From access control to monitoring for leaky toilets and checking the status of amenities and service providers, DOOR supports all the needs of residential living in one, easy-to-use app.

About The Role:

We are looking for a business-oriented Senior Counsel - Product & Privacy who is passionate about technology and its potential to improve spaces and the residential experience to join our Legal team. This is an exciting opportunity to work closely with global teams across DOOR to advise on product development and initiatives, and track regulations and emerging privacy standards affecting access control technology and IoT devices.  You will be working in an innovative space, at an exciting time at DOOR as we build a new platform and scale our offerings. 

In this role, you will primarily counsel our Product/Engineering and business teams on product compliance, data privacy matters, and collaborate with our Security team. You will also handle legal and regulatory matters related to hardware devices and SaaS offerings as well as assess legal and ethical risks related to AI in access control solutions and smart spaces. This role is remote (U.S-based) and reports to the Associate General Counsel - Go-to-Market, Compliance & Privacy. 

The annual salary range for this position is $160,000 to $210,000. We take into consideration your background and experience in determining final salary. Accordingly, base pay offered may vary depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, retirement and other benefits, unlimited paid-time off, as well as equity.

Key Responsibilities:

• Advise our Product and Engineering team on legal and regulatory issues throughout the product development lifecycle.
• Advise on privacy and data protection matters, ensuring compliance with US and Canadian data protections laws.
• Provide legal guidance on AI-driven products and features and ensure compliance with emerging AI laws and guidance in the U.S. (both federal and state) and Canada’s AI and Data Act (AIDA).
• Draft, review and negotiate data protection and security agreements with third-party vendors, SaaS partners, and last-mile service providers
• Support the design and delivery of smart locks, IoT devices and SaaS solutions, addressing legal considerations specific to hardware manufacturing and sales.
• Monitor and provide guidance on evolving privacy, consumer protection, and technology regulations, helping DOOR stay ahead of regulatory trends.
• Work with the Associate General Counsel to develop and maintain policies for user data collection, smart access logs, and IoT device tracking.
• Lead privacy investigations, reporting obligations, and remediation efforts in the event of data breaches, cyberattacks, or unauthorized access.
• Coordinate with IT, Security, and Customer Service teams on security incident handling and notifications.
• Advise on consumer protection, marketing, and advertising matters to ensure compliance with applicable laws and regulations.
• Collaborate with cross-functional teams to develop and implement risk management strategies.
• Assist with drafting, reviewing, and negotiating commercial contracts as needed.
   

Qualifications:

• 5+ years of legal experience in product counseling for B2B technology companies, including a minimum of 2 years of in-house experience. A mix of law firm and in-house experience is preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively across cross-functional teams in a fast-paced environment.
• Strong academic credentials
• Experience advising software and hardware product managers and engineers on regulatory compliance and privacy matters.
• CIPP/US or CIPP/E certification strongly preferred.
• Strong understanding of regulations related to hardware manufacturing.
• J.D. from an accredited law school and membership in good standing in at least one state bar.

Joining Us Means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and,  importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or Door:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We  will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.