Offer summary

Qualifications:

High school diploma or equivalent required; additional education in healthcare or finance is a plus., Strong communication skills for effective customer interaction., Experience in customer service or collections preferred., Familiarity with healthcare billing and regulations is beneficial..

Key responsabilities:

Provide outstanding customer service to resolve unpaid healthcare accounts through calls.

Assist patients in understanding their bills and answering questions about their debts.

Collaborate with patients to create affordable payment plans and settlements.

Document all interactions accurately and comply with relevant laws and regulations.

Job description

Status: Full-Time position with full benefits
Hours: 40
Shift: M-F 8:00am – 5:00pm MST
Location: Must reside in Colorado, Wyoming or Montana to be considered
Training: 3 weeks (paid) Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity

About the Company

Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better.

What makes REL different?

Family owned business where you become part of the family- not just a number

Over 20 years of consistent and healthy growth with world class clients

Your voice is heard and appreciated

You are a part of the success with your ideas and your efforts

You are appreciated and valued

Award winning workplace: 2022-2024 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country!

Competitive pay and incentive program

We promote from within! Grow your career with Revenue Enterprises

Work from home opportunity with modified in-office work options available for those who like the "office" setting

What you will be doing:

Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls
Helping patients and their families to understand their bill, answering questions about their debt
Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements
Accepting and processing credit card and ACH checks payments by phone
Accurately and quickly documenting all work efforts
Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights

Salary Range:

$40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity

***Must reside in Colorado, Montana, or Wyoming to be considered

Required profile