Offer summary

Qualifications:

7+ years of experience in portfolio or project management with a focus on product delivery., Proven expertise in software project planning and delivery, particularly in Agile and Scrum methodologies., Strong understanding of the software development lifecycle (SDLC) and its impact on project management., Excellent organizational, communication, and collaboration skills..

Key responsabilities:

Oversee the planning, prioritization, and execution of the product portfolio to meet organizational objectives.

Collaborate with Product Managers and App/Dev teams to define priorities and track progress.

Monitor and report on portfolio performance, key milestones, and risks to senior leadership.

Continuously assess and recommend improvements to enhance delivery efficiency and collaboration.

Job description

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

The Product Planning & Delivery Director plays a critical role in ensuring our product portfolio is strategically planned, effectively managed, and successfully delivered to meet customer expectations. Reporting to the Vice President of Product Planning and Delivery, this role is central to aligning cross-functional efforts between Product Managers, Application Development teams, and the centralized PMO.

This role requires a strong understanding of telecommunications, software development planning, project management, and the agile software development lifecycle (SDLC) to drive seamless planning and execution. Success in this position depends on fostering collaboration across teams, maintaining focus on organizational priorities, and delivering high-quality outcomes on time. As the bridge between strategy and execution, the Portfolio Manager ensures we stay organized and committed to delivering exceptional results.

Some of What You'll Do

Scope of the Role:

Direct Reports: This role will have management over processes and programs, or will manage a team with direct reports.

As a Syniverse leader we expect you to amplify the careers of team members through coaching and development opportunities. By doing so you demonstrate that:

You appreciate – the work, your team, and the customers you serve.
You accelerate – skill growth, build networks and expand possibilities.
You accept – by making space for all ideas and inviting diversity of thought.
You acknowledge – and lead with empathy, vulnerability, and honesty.

Key Responsibilities

Portfolio Management & Product Expertise

Oversee the planning, prioritization, and execution of the product portfolio to meet organizational and customer objectives.
Leverage understanding of key drivers, financial /customer priorities, resource availability, etc, to Plan deliver a Portfolio of Projects.
Act as a key resource for understanding product requirements and technical considerations are incorporated into planning and execution.
Support Roadmap Development & Delivery framework with Product Management Organization
Accountable for Portfolio delivery, management of budget, scope, and quality

Software Development Lifecycle (SDLC) Integration

Apply deep understanding of the software development lifecycle to effectively manage product planning and delivery.
Collaborate with R&D teams to ensure SDLC processes are effectively integrated into portfolio management.
Proactively identify risks, dependencies, and roadblocks within the SDLC, working cross-functionally to resolve them.

Collaboration & Coordination

Partner with Product Managers and App/Dev teams to define priorities, set timelines, and track progress.
Work closely with Project Managers in the centralized PMO to ensure effective coordination and alignment across all projects.
Serve as a critical bridge between the product organization and delivery teams, facilitating communication and resolving roadblocks.

Monitoring, Reporting & Continuous Improvement

Track and report on portfolio performance, key milestones, risks, and outcomes to senior leadership.
Create visibility into project status and ensure teams remain focused on delivering on commitments.
Continuously assess processes and tools, recommending improvements to enhance delivery efficiency and collaboration.

Experience, Education, and Certifications:

7+ years of experience in portfolio or project management with a strong focus on product delivery.
Demonstrated expertise in software project planning and delivery
Proven ability to manage portfolios within a software development environment, with experience in Agile, Scrum, or other SDLC methodologies.

Additional Requirements:

PMP Certification and prior use of JIRA desired
Strong understanding of the software development lifecycle (SDLC) and its impact on portfolio and project management.
Excellent organizational and time management skills, with the ability to manage multiple initiatives simultaneously.
Exceptional collaboration and communication skills to coordinate effectively with cross-functional teams.
Strategic thinker with a detail-oriented approach to managing complex portfolios.
Adaptable, proactive, and able to thrive in a fast-paced, dynamic environment.
Strong problem-solving and decision-making capabilities.

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Why You Should Join Us

Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.

Know someone at Syniverse?

Be sure to have them submit you as a referral prior to applying for this position.

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