Offer summary

Qualifications:

Bachelor’s degree in engineering, mathematics, or business administration (or 8 years of relevant experience)., 5 years of experience with IT asset logistics and familiarity with ServiceNow or similar ITAM/ITSM., Proficiency in MS Office Suite, particularly Excel, PowerPoint, and Word., Strong communication and interpersonal skills with the ability to resolve sensitive situations..

Key responsabilities:

Manage IT hardware and software asset logistics lifecycle, including inventory and shipping.

Document procurement packages and manage logistics database for tracking assets.

Collaborate with team members on asset procurement and compliance for effective IT asset management.

Monitor incidents and service tickets to ensure quality customer support and logistics planning.

Job description

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Job Title: Logistics Analyst (remote)

Duration: 10-month contract

Pay: 50-60K hourly equivalent - benefits included

Overview

A Logistics Analyst must have experience in the procurement, maintenance, distribution, and replacement of material to enable a review and analysis of logistics plans. A Logistics Analysis must have experience in monitoring progress and status and be able to identify program/project performance issues and risks.

Description

Provide IT hardware (HW) and Software (SW) asset logistics lifecycle management including periodic supply inventory, day-to-day shipping, receiving, tagging, tracking, communication and deployment ensuring optimal and secure operations.
Document procurement packages, shipping vendor, packaging supply vendor information and asset information based on asset specifications to include cost information, package delivery agreements, tracking, lost packages, claims, etc.
Manage logistics database to track hardware and software logistics and work with team members on a consolidated view of Assets across Logistics, Maintenance and Management including lost packages, other remediation efforts, and periodic
Document and report Package Inventory management/physical accountability checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority Incidents, partners with team members on AES Scores, VA Monitoring Framework, auto alerts to VA Office of IT, discrepancy & corrective action.
Work closely with Analytics Lead on Asset and Account control Center Dashboard (Power BI) including Asset Logistics Management, and Quarterly KPI Report.
Partner with team members for asset procurement, packages, cost information,
Coordinate and collaborate with defined escalation paths and fellow Asset team members for specifications and dependencies to maintain the baseline
Manage and utilize asset logistics information for compliance and data calls
Collaborate with ESOM Contract Business Operations team members for effective IT asset management and forecast / prepare for follow-on/future logistics demand
Capturing logistics investment requirements and aligning those upstream to the portfolio and budget; laterally with HW – SW asset team members and downstream to customer service engineers and system administrators for timely and efficient delivery
Demonstrating a commitment to quality and customer support through close monitoring of Incidents, Service Tickets, Logistics planning, asset tracking, Problem Management, etc.

Requirements

Bachelor’s degree in engineering, mathematics, business administration (8 years of additional relevant experience may be substituted for education)
5 years of experience with IT asset logistics, ServiceNow or similar ITAM/ITSM.
Experience in the procurement, maintenance, distribution, and replacement of material to enable a review and analysis of logistics plans.
Experience in monitoring progress/status and be able to identify program/project performance issues and risks.
Experience with MS Office Suite (Excel, PowerPoint, Word)
Good communication and interpersonal skills
Ability to follow policies and procedures
Ability to communicate information and ideas so others will understand, as well as the ability to respond clearly to questions.
Aptitude to address sensitive situations and positively resolve
Ability to obtain and maintain Public Trust
Must be US Citizen or Green Card

Preferred:

Experience supporting a federal
ITIL certification

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Required profile