Implementation Consultant

Who We Are:

RegEd is the market-leading provider of RegTech enterprise solutions with relationships with hundreds of enterprise clients, including 80% of the top 25 financial services firms. 

Established in 2000 by former regulators, the company is recognized for continuous regulatory technology innovation with solutions hallmarked by workflow-directed processes, data integration, regulatory intelligence, automated validations, business process automation and compliance dashboards. The aggregate drives the highest levels of operational efficiency and enables our clients to cost-effectively comply with regulations and continuously mitigate risk. 

Trusted by the nation’s top financial services firms, RegEd’s proven, holistic approach to RegTech meets firms where they are on the compliance and risk management continuum, scaling as their needs evolve and amplifying the value proposition delivered to clients.

Life at RegEd:

We are an innovative, fast-paced company that embraces diversity. Our remote or hybrid environment blends an entrepreneurial culture with the right balance of structure and process. We empower and trust our employees.  Most RegEder’s work remotely, and some roles work a hybrid schedule from our Headquarters in Morrisville, North Carolina.   Learn more about #LifeAtRegEd on our LinkedIn page!

Diversity, Equity and Inclusion:

RegEd is committed to cultivating an environment of inclusivity and belonging.  We celebrate and value the contributions and perspectives that you bring from your unique background. Military service is appreciated.

Don’t meet every requirement? If you are excited about this role but your experience does not align perfectly with all the qualifications, we encourage you to apply anyway.  Experience comes in many forms, and you may be the perfect candidate for this or other roles.  

Five Reasons to Work with Us: 

1. Work with a leader in financial services industry  
2. Supportive & flexible remote or hybrid environment  
3. Diverse & friendly culture 
4. Fast paced growing company 
5. A company that cares with community service efforts

What You Will Be Doing: 

The individual selected for this remote full-time position will be responsible for implementing compliance and risk management software applications for financial services and banking clients.  The Implementation Consultant will be one of the first post-sale points of contact for the client and will own the implementation process for one or more software products all the way through to launch.

The implementation cycle includes requirements gathering, configuration, functional testing, guiding clients through user acceptance testing, and coordinating product launch. Although the Implementation Consultant is responsible for the entire Implementation lifecycle, there is a strong emphasis on software configuration, and this position requires experience configuring complex software applications. Successful candidates are high performers who will build strong client relationships, work closely with other internal departments as needed, deliver the product as defined during the requirements phase, and help drive the client to adhere to the project schedule.  In addition, candidates must be comfortable leading multiple products/projects simultaneously and leading product demonstrations.  

Responsibilities:

• Consultatively work with clients to define their product needs and to guide them through the requirements gathering process for RegEd’s web-based applications.  
• Partner with clients to define future-state business processes and workflows to ensure the defined product configuration will meet the business need.  
• Create and maintain client-specific project plans, ensure resources are scheduled accordingly to deliver on time, and offer suggestions to mitigate risks and avoid delays. 
• Provide detailed documentation of client-specific requirements, configure web-based applications per the documented requirements, and perform thorough functional testing of the configured applications.  
• Create client-specific templates for importing historical data; run test imports, validate imported data, and work with client to review/approve.
• Manage client expectations for their implementation and deliver top quality customer service throughout the process.  
• Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner.  
• Act as internal subject matter expert for assigned products.  This will entail providing input and feedback to internal teams responsible for product enhancements and evolution as well as training clients on use of the application and answering their questions regarding functionality and usage. 

You’ve Got What It Takes If You:

• Have superior verbal and written communication skills with a strict attention to detail.
• Posses excellent organizational skills with the ability to successfully prioritize numerous responsibilities for multiple projects and provide effective and timely follow-up.  
• Have experience defining, measuring, and analyzing business processes, and will be able to suggest process improvements as part of the client’s software implementation. 
• Have strong analytical skills, including understanding and troubleshooting functional software configurations.  
• Have the ability to interact with and provide updates to senior management, both internally and externally.  
• Are extremely responsive, results oriented, enthusiastic, and an effective problem solver.  
• Are highly flexible, able to learn quickly, and responsible for their actions and decisions. 
• Have strong working knowledge of Microsoft Office products including Word, Excel, Outlook, Project, and Visio.  

Must Have: 

• 5+ years of software implementation experience, technical and/or project management experience or other successful client-facing experience. 
• Education: Bachelor’s Degree

Nice To Have:

• Project Management experience or PMP certification desired 
• Knowledge of the securities and/or insurance industries desired

The Process:

We can hire in the following states:  Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington (state) and Wisconsin.  

Any communications related to open RegEd positions will come from a RegEd.com email address.  We do not hire through text message, social media, or email alone.  Our interviews are conducted either in person or via video calls.   We will not ask you for sensitive information nor will we ask you to pay anything during the hiring process.  

• Apply!  (3-25 minutes)
• Resume review (up to 2 weeks)
• Brief video interview with RegEd Recruiting Team Member (30 minutes)
• Video interview with Hiring Manager (30-60 minutes)
• Video interview with Team Members (60 minutes)
• Offer
• Background check and drug test (2-5 days)
• Onboarding, yay!

Welcome to RegEd!

The Perks: 

• Competitive pay and bonus
• Remote (and hybrid if near Morrisville, NC) first organization
• Exceptional medical, dental and vision plans with generous employer funding for employees and dependents
• 401(k) plan with company matching 
• Generous flexible time off
• Company paid life insurance
• Flexible Spending Accounts:  Medical and Dependent Care
• Leave benefits including short-term and long-term disability, paid family medical leave and paid parental leave
• Volunteering time off and flexible schedules
• Professional development
• Meaningful career growth opportunities
• Performance bonuses
• Great working environment with a team of fantastic people

Learn more at www.RegEd.com.

If you are interested in joining a market leader and innovator poised for exponential new business growth in the coming years, please apply. It’s a great time to join the RegEd Team! 

Pay Transparency:

The compensation range for this position is $55,000 - $100,000.   

RegEd takes a market-based approach to pay. Your actual pay is based on your unique background, pertinent experience, work location and qualifications. In addition to competitive base pay and bonus program participation, RegEd’s total compensation package also includes our comprehensive benefits package in addition to vacation, sick, volunteer time off and paid parental leave.

Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, perform essential job functions and to receive other benefits and privileges of employment.  If you need an accommodation in order to interview, please let us know during any of your interactions with the RegEd Recruiting Team.  This information will be treated as confidential and only used to determine appropriate accommodation for the interview process.  

Equal Opportunity Policy (EEO):

At RegEd, we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, and basis of disability or any other federal, state, or local protected class. RegEd is proud to be an Equal Opportunity Workplace.      

Applicants must be authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   

RegEd does not seek or accept unsolicited resumes from recruitment agencies. We are not responsible for any fees related to unsolicited resumes.