Offer summary

Qualifications:

Bachelor's degree preferred or equivalent combination of education and experience., At least 2 years of experience in software quality assurance or related field., Strong understanding of the software development lifecycle., Ability to work collaboratively in a team environment..

Key responsabilities:

Perform manual web-based application testing for software quality assurance.

Provide regular updates to managers and stakeholders on project status and issues.

Facilitate user-acceptance testing and coordinate communications across teams.

Identify and resolve customer inquiries and issues, analyzing metrics for improvements.

Job description

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Job Description

The UAT Consultant I is responsible for Software Quality Assurance by performing manual web-based application testing. The individual should be aware of all phases of the development lifecycle and have a strong sense of how to operate as part of a team to accomplish customer experience and satisfaction goals.

Key Responsibilities

• Providing regular updates to manager(s) and stakeholders on project status, issues, concerns, and successes

• Facilitating necessary user-acceptance testing and/or post-launch remediation

• Coordinating communications across internal, management, agency, and technology teams

• Responsible for identifying, routing, and/or managing customer inquiries to the appropriate area within the company

• Identifying and resolving customer issues, seeking direction when needed

• Analyzing metrics to understand opportunity areas and improvements

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

At Integon, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.387.5841

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Required profile