Offer summary

Qualifications:

Excellent computer skills, proficient in Microsoft Outlook, Word, and Excel., Superb communication and customer service skills., Ability to identify and solve problems with exceptional organizational skills., HS Diploma/GED required; knowledge of HIPAA, Medicaid, Medicare, and insurance is a plus..

Key responsabilities:

Serve as a liaison between clients and call center staff.

Correspond with clients professionally via phone, email, and fax.

Manage client accounts, including analyzing discrepancies and posting payments.

Generate client reports and perform other duties as assigned by the manager.

Meduit was born out of a drive for excellence and a passion for new ideas for improving revenue cycle management for healthcare organizations and the patients they serve. Today, Meduit is a parent organization where leading RCM companies, including MedA/Rx and Receivables Management Partners (RMP), collaborate to identify and measure best practices, leverage one another's unique strengths, collaborate for results, and serve healthcare clients on a unified solutions platform. Meduit is one of the nation’s leading Revenue Cycle Management (RCM) companies with decades of experience in the RCM healthcare arena, serving more than 500 hospital and physician practices in 47 states. Meduit combines a state-of-the-art accounts receivable management model with advanced technologies and an experienced people-focused team that takes a compassionate and supportive approach to patient engagement. Meduit significantly improves financial, operational and clinical performance, maximizing cash acceleration and ensuring that healthcare organizations can dedicate their resources to providing more quality healthcare services to more patients. For more information, please visit MeduitRCM.com.

Job description

The Client Services Representative serves as a liaison between our clients and the call center staff. They provide supportive positive services both internally and externally to resolve issues. Provide administrative support and processing for call center staff.

Key Accountabilities:

Correspond with clients in a professional manner via phone, email, and fax
Manage client accounts which requires
analyzing accounts to resolve balance discrepancies
data entry
posting payments and adjustments
Request itemized bills from clients
Verify insurance eligibility
Research and retrieve information from client sites
Inspect bankruptcy notifications
Generate client reports
Perform all other duties assigned by manager

Qualifications:

- Excellent computer skills, proficient in Microsoft Outlook, Word, and Excel

- Demonstrates commitment to exceptional professionalism, confidentiality, and service to customers.

- Superb communication and customer service skills -Ability to work effectively as a team member

-Good interpersonal skills and ability to build professional relationships with clients.

-Ability to identify and solve problems.

-Exceptional organizational, time management, and planning skills.

-HS Diploma/GED Required

-Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA is a plus

Pay: The pay for this position is $16.50-18.00/hr based on experience and location. We offer full benefits including medical, dental, vision, and 401k along with this being a remote opportunity.

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class.

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