Offer summary

Qualifications:

Bachelor’s degree in business or insurance-related field preferred., All-lines Claims Adjuster license required., 7-10 years of claims and/or investigation experience, with a focus on complex investigations., Strong verbal and written communication skills, along with excellent customer service focus..

Key responsabilities:

Conduct desktop and field investigations of insurance policies and claims.

Review and evaluate suspect claims and gather information from various stakeholders.

Prepare detailed reports of investigation activities and findings.

Conduct Anti-Fraud training and refer suspect cases to law enforcement.

Job description

Claims Investigator

K2 Claims Services is seeking an Investigator to join its Claims Team, at Rubicon Investigative Solutions. This position will be home-based and will include responsibility to investigate suspicious claims and to assist Claims Adjusters in determining coverage, compensability, liability and damages.

K2 Claims Services is a third-party administrator who handles claims nationwide for various insurance carriers. The Claims Team specializes in claims handling meeting the unique needs of the insurance market.

K2 Claims Services is a subsidiary of K2 Insurance Services, LLC and is expanding its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales, and support staff.

K2 Claims Services offers the opportunity to join a company in growth mode. Our pay and benefits program includes competitive salary; bonus plan; medical, dental, and vision insurance; paid time-off in year of hire; and 401(k) with employer match.

The Claims Investigator will conduct desktop and field investigations of insurance policies and claims, handling all lines of Property Casualty insurance, including property, liability, auto and workers’ compensation.

Activities include and not limited to:

Provide excellent customer service to all stakeholders
Respond to calls, emails and requests from agents, claimants, attorneys, public adjusters, and officials
Review and evaluate suspect claims
Gather information form adjusters, law enforcement, claimants, witnesses and others, to develop a better understanding of the case, to determine if the claim is valid
Conduct research and analyze evidence, documents and police/fire reports
Conduct interviews online and in person
Gather evidence and prepare detailed reports of investigation activities and findings.
Conduct Anti-Fraud training and reporting
Refer suspect cases to law enforcement
Direct and monitor investigative work done by vendors

Ideally, the Property Claims Examiner will have:

Bachelor’s degree, preferably in a business or insurance-related major
All-lines Claims Adjuster license
7-10 years’ claims and/or investigation experience. (Multi-Line and field experience a plus)
Experience handling complex investigations
Exceptional customer service focus
A Can-Do attitude with a proven ability to solve problems
Excellent verbal and written communication skills
Ability to manage multiple tasks in a fast-paced environment
Excellent knowledge of Word, Excel, and Outlook
Flexibility for occasional business travel
Strong time management skills as this job will be based at home with minimal supervision