Automation Engineer - Buenos Aires

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

• We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
• We have professional development pathways throughout the organization with accompanying training programs.
• We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
• We are poised for significant growth in 2025 and beyond, and need you to help us do it!
• We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements

About the Role

We’re looking for an experienced Automation Engineer to build and scale automation at Interlaced. This foundational role will drive high-impact automations for our team and clients, integrating platforms and data to optimize operations.

You will design, develop, and maintain automation workflows, integrations, and scripts to improve efficiency, eliminate manual effort, and enable new client services.

This role requires a curious, independent process thinker who can collaborate cross-functionally, lead automation initiatives, and define best practices as we scale.

Key Responsibilities

Internal Process Automation & Integrations

• Identify, design, build, and optimize automation solutions to streamline internal IT operations, business processes, and client-facing workflows.
• Develop and maintain API-based integrations between SaaS tools, including MSP-specific platforms (e.g., Google Workspace, Slack, Okta, Addigy, Jamf, Intune, ConnectWise).
• Write and maintain scripts in Python, PowerShell, or JavaScript to automate processes, manipulate data, and enhance system integrations.
• Utilize automation platforms (Rewst, Make.com, Zapier) to build scalable, low-code workflows. 
• Leverage Jinja templating or similar templating frameworks to enable dynamic content generation and structured automation configurations.
• Leverage AI-driven automation for real-time decision-making.
• Build and maintain connectivity and transformation pipelines for clean, structured, usable data across different systems.
• Conduct testing, validation, and monitoring to ensure automation accuracy and reliability.
• Collaborate cross-functionally with finance, operations, growth and service teams to understand the need and impact of automation to existing processes.

Client-Facing Automation & Revenue Opportunities

• Work closely with leadership and clients to define client needs and automation opportunities.
• Develop, package, and support sellable automation solutions for clients. 
• Enhance workflows using AI models (OpenAI, Google AI, Microsoft AI) for predictive analytics and anomaly detection.
• Maintain and scale automation implementations for long-term reliability and efficiency. 

Technical & Operational Leadership

• Build and own the automation function, creating the best practices, operational models, and documentation for scalable automation initiatives.
• Stay ahead of automation and AI trends to inform tooling and best practices.
• Collaborate with leadership to define the automation strategy, balancing cost, scalability, and business impact.
• Leverage IT automation tools like Rewst while creating documentation, training and upskilling for team members. 
• Think like a business owner building for scalability, optimizing costs, and ensuring that automation efforts deliver measurable impact.

Required Skills & Experience

• 5+ years of experience in automation projects, methodologies, and best practices.
• Strong scripting skills in Python or PowerShell for automation development.
• Expertise in API integrations (REST APIs, webhooks, JSON) and automation platforms (Rewst, Zapier, Power Automate).
• System integration experience across CRM, ERP, PSA, and other business tools.
• Proficiency in data transformations & integrations, ensuring structured, clean data for workflows.
• Familiarity with IAM tools (Okta, Azure AD, Google Workspace) and authentication best practices.
• Experience with AI-driven automation (decision-making, NLP, predictive analytics).
• Strong problem-solving skills, ability to work independently, and a proactive, self-driven approach to learning.
• Process-oriented mindset with experience in documenting workflows, automation designs, and best practices.
• Excellent communication skills, including technical writing and stakeholder presentations.
• Ability to manage multiple projects in a fast-paced environment.
• Passion for innovation - excited to push automation boundaries within an MSP environment.

Nice to Have

• Understanding of cloud platforms (AWS, GCP, Azure) for automation deployment and scalability.
• Experience in IT service, MSP, or SaaS environments focused on process automation and integrations. 
• Familiarity with IT service management (ITSM) and PSA tools (e.g. ConnectWise)

This is a 6-month contract position with a salary range of $35,000 - $45,000 Annual USD depending on experience and qualifications. This position is from the hours of 8am - 5pm working in a time zone of your choice, Central Time (UTC -5 / -6) through Pacific Time (UTC -7 / -8), Monday through Friday excluding holidays.

Benefits

What we offer:

• Competitive compensation
• Cell phone and health & wellness reimbursements
• 16 paid Holidays annually - 6 fixed and 10 flexible
• 2 paid volunteer days annually
• Paid sick time
• Peer-to-peer bonus allowance