Virtual Assistant - Property Management | Permanent WFH

We are looking for a detail-oriented and proactive Property Management Assistant to join our team remotely. This role involves supporting property management operations, including answering phone calls, preparing resort expense reports, conducting billing for property owners, and more. The ideal candidate will have a strong background in hotel customer service and administrative tasks, a proactive attitude, and the ability to efficiently manage multiple responsibilities. Resort or hotel management experience is a plus!

Key Responsibilities:

• Phone & Email Support: Answer and respond to phone calls and emails professionally, providing assistance and information to guests and property owners.
• Expense Reports & Billing: Prepare and maintain resort expense reports; assist with billing for property owners.
• Property Management Support: Assist in managing property listings, conduct billing, and support general property operations.
• Guest & Owner Communication: Coordinate between property owners, guests, and team members to ensure smooth operations and address any inquiries.
• Scheduling & Reservations: Help guests schedule activities, make and modify reservations, and complete reservation sales over the phone by suggesting cabins based on guest needs and booking them directly.
• Expense Tracking: Manage cross-department expense tracking and reporting, ensuring accurate and timely records.
• Coordination: Work with owners, accountants, managers, and staff to ensure seamless operations.
• Software Utilization: Use Guesty property management software to manage tasks; proficiency in Square, WordPress, and Excel is a plus.

Requirements

• Knowledge of Guesty property management software is required.
• Previous experience in property management or hotels, office administration, or a related field is required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service-oriented with a professional and friendly demeanor.
• Ability to work independently and manage tasks with minimal supervision.

Benefits

• Permanent Work From Home
• Weekly Paychecks
• Fixed Weekends Off
• HMO Reimbursement on your 90th day
• Thriving Company Culture with Complete Autonomy
• Exclusive Specialized Training Programs
• Unlock Your Potential with a Highly Competitive Salary

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Who are we?

BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH!

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

Why work for Bizforce? 

Bizforce is a global remote workforce solutions company currently partnering with some of the largest Architectural and Engineering firms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today! Bizforce was founded with one goal – to deliver dependable high-quality skilled labor and business processes to US-based companies at affordable prices. Bizforce has grown rapidly and allows the best talent in PH to work remotely from home with the latest technology and resources. BizForce is proud to partner with PH to deliver qualified, professional workers, giving our Architects and Engineers the ability to have an unbeatable career and work from home.