Offer summary

Qualifications:

Bachelor’s degree from an accredited university, preferably in Medical Technology, chemistry, biology, or related physical sciences., Excellent verbal and written communication skills are essential., Knowledge of systems involved in test ordering and setup, including provider portal, Salesforce, OSCAR, XA, and LIMS is required., Ability to identify complex cases for escalation to supervisors or genetic counselors..

Key responsabilities:

Assist with test utilization management efforts, including reviewing test orders and resolving client order issues.

Facilitate test setup by linking appropriate samples and controls, and adding gene lists for custom tests.

Provide basic client services, including information on turn-around-time, specimen requirements, and test status.

Perform other related duties as assigned, maintaining knowledge of relevant systems.

Job description

The Genetic Counseling Assistant (GCA) supports test utilization management efforts and resolves issues with test orders.

Essential Job Functions:

Assist with test utilization management (TUM) efforts, which includes either review of test orders at accession check or resolution of issues with client orders
Facilitate test set-up by ensuring appropriate relative samples and positive controls are linked, adding gene lists for custom tests, and other related tasks
Provide basic client services, including provision of turn-around-time, specimen requirements, information about tests on hold and cancellations, etc as required while performing TUM
Maintains knowledge of systems involved in test ordering and test setup, including the provider portal, Salesforce, OSCAR, XA, and LIMS
Appropriately identifies complex cases that require escalation to a supervisor or genetic counselor
Performs other related duties as assigned

Education & Experience:

Bachelor’s degree from an accredited university. Preferred degree in Medical Technology, chemistry, biology, or related physical sciences.
Excellent verbal and written communication skills.

Budgeted pay range: $18hr - $25.50hr.
Schedule: M-F 9-5:30pm w/ 30 min lunch break.

Pay Transparency, Budgeted Range

$18—$23 USD

Science - Minded, Patient - Focused.

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most.

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:  