Offer summary

Qualifications:

Bachelor's Degree or equivalent experience, Salesforce Certified Administrator (SFDC Admin Cert), 3-5 years of experience as a Salesforce Administrator, Familiarity with Netsuite ERP is a plus..

Key responsabilities:

Manage all aspects of user and license management including setup and deactivation.

Implement Salesforce configuration changes and maintain the sandbox environment.

Gather requirements and create scalable solutions focused on user experience.

Provide user support, manage technical documentation, and conduct proactive system maintenance.

Job description

Hiring remotely in the UK.

Certified Salesforce Admin

As Salesforce Administrator, you’ll play a vital role at Neat. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map.

Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement.

The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project.

The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

This is a varied business facing role, with the following responsibilities:

All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Sandbox environment management
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Create a platform roadmap and define priorities, liaising with stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Technical documentation

Requirements: