Offer summary

Qualifications:

Previous experience in sales support, retail, or customer service., Strong communication and problem-solving skills., Ability to work in a fast-paced environment with attention to detail..

Key responsabilities:

Assist the sales team by managing customer accounts, processing orders, and handling inquiries.

Provide product recommendations and support to enhance the customer buying experience.

Work closely with the marketing team to implement promotional campaigns.

Monitor and analyze customer feedback to improve sales strategies.

Job description

We are looking for a Sales Support Specialist to join a growing e-commerce company based in Galway.

What We Offer

Competitive salary between €32,000 and €37,000 gross per year, depending on experience.
Performance-based bonuses and commission opportunities.
Permanent contract with career growth potential.
Hybrid work model, combining office and remote work.
Discounts on company products and services.

Responsibilities

Assist the sales team by managing customer accounts, processing orders, and handling inquiries.
Provide product recommendations and support to enhance the customer buying experience.
Work closely with the marketing team to implement promotional campaigns.
Monitor and analyze customer feedback to improve sales strategies.
Ensure excellent customer service through various communication channels.

Minimum Requirements