Offer summary

Qualifications:

Minimum of 10+ years of people management experience., 5+ years of P&L management experience., 10-15 years of project management or consulting experience, preferably in ERP implementations., B.A. or B.S. degree required; advanced degrees preferred..

Key responsabilities:

Cultivate relationships with project sponsors and serve as the escalation point for client issues.

Lead a team of functional consultants to ensure alignment with company vision and project execution.

Establish financial management practices to ensure the success of services projects and meet revenue targets.

Oversee the execution of services work to enhance customer satisfaction and manage escalations effectively.

Job description

We are actively seeking an accomplished and experienced Consulting Delivery Director to join our thriving Deltek Professional Services (DPS) team. Reporting directly to the Vice President, Consulting, this pivotal role will lead the successful deployment of our industry leading Vantagepoint ERP product.

Key Responsibilities:

Cultivate and nurture high-level relationships and partnerships with project sponsors and steering committees during client engagements. Serve as the go-to escalation point for critical client issues, demonstrating your ability to resolve challenges
Lead a team of functional consultants within the DPS organization with a strategic mindset, ensuring seamless alignment with the company's overarching vision. Drive excellence in project execution to champion DPS's goals and objectives
Establish a robust financial management approach, playing a central role in ensuring the financial success of all services projects. This includes effectively managing direct reports comprising Business and Application consultants, with diverse portfolios of Deltek engagements. Responsible for achieving revenue, utilization and margin targets
Elevate customer satisfaction to new heights by personally overseeing the effective execution of all services work. Demonstrate a keen ability to manage escalations from clients and ensure swift resolutions that preserve customer satisfaction
Forge a skilled team of Project and Program Managers capable of navigating the intricacies of Deltek engagements. Develop and mentor your team, fostering professional growth and ensuring compliance with company policies and procedures
Instill the Deltek Implementation Methodology within portfolio projects, meticulously overseeing compliance. Foster a culture of continuous improvement across business processes and systems, upholding professional practice standards

Qualifications:

Possess a minimum of 10+ years of direct/indirect people management experience
Have 5+ years of P&L Management experience, showcasing your financial stewardship
Demonstrate 10-15 years (or more) of Project Management/Consulting experience, with a strong preference for consulting expertise
Hold a B.A. or B.S. degree; advanced degrees are preferred
Exhibit a proven track record in managing extensive technology implementations, with a strong preference for ERP implementations, including concurrent multi-project management / oversight
Thrive in consulting with executives, both internal and external, navigating conversations with finesse
Command expert-level knowledge in P&L management, forecasting, people management, professional development, progression planning, and talent management and procedures

Required profile