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Healthcare Customer Service Associate - Part-Time/Remote/Buffalo, NY or Boston, MA

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Massachusetts (USA), New York (USA)

Offer summary

Qualifications:

High school diploma or equivalent required., Previous experience in customer service or healthcare preferred., Strong communication and problem-solving skills are essential., Familiarity with healthcare terminology is a plus..

Key responsabilities:

  • Provide exceptional customer service to healthcare clients via phone and email.
  • Assist clients with inquiries regarding their healthcare plans and services.
  • Document interactions and maintain accurate records of customer communications.
  • Collaborate with healthcare professionals to resolve client issues efficiently.

Brook Health logo
Brook Health Healthtech: Health + Technology Scaleup https://www.brook.health/
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Required profile

Experience

Industry :
Healthtech: Health + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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