Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong troubleshooting and problem-solving skills., Experience with customer support and technical assistance., Familiarity with software development and IT systems..

Key responsabilities:

Provide technical support to clients via phone, email, and chat.

Diagnose and resolve technical issues in a timely manner.

Collaborate with development teams to improve product functionality.

Document support processes and maintain knowledge base articles.

Numeral is a payment technology provider for fintechs and banks. With Numeral, fintechs and banks can connect to partner banks, access payment schemes, and automate payment operations through a single API and modern dashboard. Customers include Spendesk, Swile, Alma, Xpollens, Floa, Deblock, Blank, Panto, and others. Banks supported include BNP Paribas, BPCE, Société Générale, Barclays, HSBC, ABN Amro, Centrolink, Banking Circle, LHV, and Intesa Sanpaolo. €13m raised with Balderton, Hexa / eFounders, and angel investors including Alexandre Prot (Qonto), Matt Robinson (GoCardless and Monzo), and Guillaume Princen (Stripe).

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