Job description

Max Retail enables the preservation and growth of the independent retail industry through its platform that easily and frictionlessly connects the supply of unsold inventory to a global network of demand. Max Retail will become the largest supply chain that holds zero inventory, integrated everywhere inventory is managed and sold.

As a Director Marketplace Merchandising for Max Retail, you will own the success of our sales channels, sellers’ inventory sell-through, and advocating to convert from people-powered processes to streamlined tech-enabled workflows. This role will require deep knowledge of e-commerce, marketplace dynamics, and retail fundamentals. The Director Marketplace Merchandising is a new position at Max Retail so you will get to build this department and team from the ground up.

What You'll Do:

Identify assortment opportunities for each sales channel - what assortment we need more and how to promote it

Develop customer experience strategy per sales channel - traffic drivers, visibility and discoverability, and conversion (from detail page click to purchase)

Identify how technology could streamline levers for sales (i.e. price, inventory coverage, etc)

Oversee inventory allocation gaps - why inventory is more productive in one sales channel vs other; why inventory is delisted from Max Retail before it is sold.

Define strategy for aged inventory by brand and sales channel Merchandising Strategy:

Develop a merchandising strategy across multiple sales channels with their own sales drivers, customer profile, and assortment needs

Define an execution plan to grow sales across multiple marketplaces

Ability to analyze market trends, customer behavior, and competitor activities to identify opportunities and threats.

Understand online shopping trends and recommend future partnerships

Deep knowledge of e-Commerce fundamentals and levers to drive online sales growth (Traffic, Conversion, AOV).

Familiarity with e-commerce platforms and trends, including online merchandising best practices.

Understanding of digital marketing strategies and their impact on merchandising

Reporting master! Maintaining large set of dashboards for quick access to sales channel and inventory performance such as age, sell-through, pricing, sell-through, etc

Utilize data-driven insights to make informed decisions on sales channel expansion

Analyze financial performance, set targets, and monitor key performance indicators

Work closely with the Marketplace Operations, Success and Product Management teams to find opportunities for sales growth and automation

Becomes a valued stakeholder for the Growth team as we add more sales channels and hit aggressive sales targets

Who You Are:

You have 5+ years of experience in e-commerce merchandising and/or category management

Experience with SQL

You have worked with product and engineering teams to automate or create internal tools to solve for inefficiencies with key inputs for customer experience

You have a passion for e-commerce and retail

You have an analytical mindset: can get insights from complex data to understand demand drivers

We are a start-up! Willing to wear multiple hats, roll up your sleeves, and get things done

You take calculated risks

You love the thrill of ambitious goals and figure out how to accomplish them

You are a problem solver who is focused on incremental improvements instead of finding the perfect solution that will take too long to implement

You understand technology and how it can help do things better and faster

Required profile