Program Officer - Africa

Title: Program Officer (General)                    Reports to: Region Head, Africa and The Middle East

Status: Contractor                                          Location:  Pretoria & Johannesburg, South Africa

Foundation Overview:

The Max Foundation is a leading global health nonprofit organization dedicated to accelerating health equity. For more than 26 years, Max has pioneered practical, scalable, high-quality solutions to bring life-extending treatments and patient-centered health care to more than 100,000 people living with cancer and critical illness in low- and middle-income countries. Max believes in a world where all people can access high-impact medicines, where geography is not destiny, and where everyone can strive for health with dignity and with hope. Learn more about The Max Foundation: https://www.themaxfoundation.org/.

Role Summary:

The Program Officer (PO) will be responsible for leading essential Max programs that provide patients in Africa with access to treatment, care, and support. The PO will play a key role in program planning & implementation, documenting processes, and reporting outcomes. The PO will work closely with internal and external key stakeholders, including our supply chain partners, healthcare professionals, partner organizations and corporations, government authorities, patient advocates, patients, and caregivers to successfully implement programs. In addition to external stakeholders, the PO will collaborate closely with internal team members at a country, regional, and global level to ensure mission alignment.

Responsibilities:

• Plan, implement, and monitor the patient support programs of the organization. These programs include treatment, as well as emotional, educational, and/or financial support programs, and relevant activities for the well-being of the patient community in the region.
• Facilitate the development of new program initiatives, strengthen existing programs, and tailor them to the needs of the target populations that the organization is serving
• Implement programs per outlined procedures, including the collection of all required information, documentation, and performing required follow-ups.
• Maintain accurate and comprehensive documentation and record-keeping in program database.
• Continually monitor program progression, with the goal of maximizing positive impact for target populations.
• Generate program progress reports on a periodic basis.
• Manage communications about program development and progress with internal and external stakeholders, as well as the community-at-large.
• Build strong, professional relationships with key stakeholders to ensure smooth implementation of programs.
• Communicate regularly with patients and/or caregivers and make referrals to relevant support materials and resources (e.g., emotional, educational, financial, etc.).
• Work closely with regional team members in the implementation of programs, to ensure program compliance, identification of country needs and developing initiatives and solutions towards addressing and serving in-country needs and priorities. 

Qualifications:

• Passionate about our mission and working directly with patients and the healthcare community.
• Bachelor’s degree or above in Nursing, Social Work, Public Health, Communications, or other relevant qualifications.
• 3+ years of experience in project management, communications, social work, event planning, marketing, public healthcare, or another relevant field.
• Well-versed with Microsoft Office including Word, Excel, and Power Point.
• Comfortable and proficient using a computer and phone as primary tools for the job.
• Competence with graphic design; short video-making and editing will be an added advantage.
• Excellent social media platform management and audience engagement.
• Strong interpersonal skills, with respect for multi-cultural approaches.
• Fluent (written and oral) in English and French
• Excellent judgment, critical thinking, problem-solving, and decision-making capacity.
• Strong collaboration, organization, and project management proficiencies.
• Demonstrated accountability and strong leadership attitude.
• Meticulous attention to detail, demonstrating accuracy and thoroughness.
• Possess own transportation within city; willing to travel and work in hospitals, as needed
• Willing to work on weekends to support patients, if required.

Skills and Attributes: 

• Passionate about The Max Foundation’s mission and vision, and determined to lead and accomplish all goals related to current and future strategic plans
• High attention to detail and a high standard for quality work product
• Understanding of and comfortable in a global environment, with an emphasis on low and middle-income countries
• Passion for exceptional collaboration, and flexibility to do what it takes to elevate positive culture
• Comfort working in a complex, fast-paced, and high-workload environment
• Caring, humble, and people-oriented servant leader
• Resourceful, finds solutions using all available data to overcome challenges impacting the organization

Compensation: We offer compensation commensurate with experience. No relocation provided.

To Apply: Visit our website at https://www.themaxfoundation.org/careers to apply. Please include résumé and cover letter.

The Max Foundation is dedicated to diversity in staff and is an equal opportunity employer