Tech Apprentice - Engineering Track

Job Description:

IMPORTANT NOTE: Candidates who apply to the Engineering track will rotate through both of the following rotations. Cross track assignments are not an option within the Apprenticeship program (i.e. candidates will only move through rotations within their assigned track – CIO, Information Security or Engineering).

Rotation: Engineering Onboarding Scrum Master (6-month rotation)

Role Summary/Purpose:

It is estimated that over 100 new engineers will join Synchrony in 2025. We have developed an onboarding curriculum for engineering new hires. This role will be responsible for executing and incrementally improving the content and delivery of the onboarding curriculum. This role will also work closely with Scrum Masters in the Engineering Strategy Organization.

Essential Responsibilities:

• Act as Scrum Master / Kanban Leader for Engineering onboarding program.

• Utilize a Kanban board to prioritize work and manage backlog

• Use iterative design principles

• Content is shared via:

  • Workday learning

  • Sharepoint syncranet pages

  • Tech Topic virtual meetings

• Part of Tech/Ops Engineering Strategy Organization

Qualifications/ Requirements:

Great communication skills: 

• Ability to lead meetings and solicit engagement & feedback from participants

• Ability to support engineering communications. Ensure communications are:

  • Understandable, specific and direct

  • Following Synchrony standards

  • Sent through the appropriate channels

• Ability to direct work to improve sharepoint support pages for a variety of technical topics 

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Rotation #2: User Tester (6-month rotation)

Role Summary/Purpose:

Billions of transactions—and you’ll touch all of them if you join our IT team as a Junior Test Engineer. Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence—this is where you can shape the future of credit card servicing.

As a Junior Test Engineer, you’ll work hand in hand with our User Experience team to test eye popping, user-friendly, super intuitive online applications. You’ll participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station—you’ll bring us ideas about how to do things differently. You’ll be defining what Software Engineering means here—and how it can affect the entire industry.

Essential Responsibilities:

• Support Test requirements for team.

• Interface with Project Teams to provide ongoing project status.

• Ideate on current Test Strategy and Test Plans.

• Analyze feasibility and time estimates for testing engagements.

Qualifications/ Requirements:

• Experience with unit testing frameworks, UI test cases in a Test-driven development (TDD) environment 

• Working knowledge of implementing Accessibility (ADA) and Analytics requirements

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Desired Characteristics For Engineering Track:

• Experience working on an agile development team 

• General technology knowledge:

• understand how technology is implemented and supported (organizationally)

• Microsoft office tools including Sharepoint, Forms and Teams

Grade/Level: 07

The hourly rate range for this position is $24.00 - $33.50/hr USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience or skill level.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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