Tech Apprentice - Information Security

Job Description:

IMPORTANT NOTE: Candidates who apply to the Information Security track will rotate through both of the following rotations. Cross track assignments are not an option within the Apprenticeship program (i.e. candidates will only move through rotations within their assigned track – CIO, Information Security or Engineering).

Rotation #1: Identity and Access Management AI Analyst (6-month rotation)

Role Summary/Purpose:

As an Information Security Apprentice, you will join our dynamic IAM team to explore and implement AI-driven solutions. This role offers a unique opportunity to gain hands-on experience in the rapidly evolving field of cybersecurity, learn from industry experts, and contribute to impactful projects.

Essential Responsibilities:

• Coordinate and facilitate requirements sessions, workouts, and discovery to understand end-to-end business and functional process and help determine suitability for generative AI solutions within IAM (Identity and Access Management).

• Support and document IAM AI use case definition, requirements, solution design, development standards as well as integration definitions for business applications

• Review, gain understanding, and provide fit analysis for various AI solutions focused on IAM related technologies.

• Help facilitate and support the adoption of generative AI CoE best practices, standards, frameworks.

• Assist with preparation of AI Use Case assessment for leadership review and outline any training or ongoing maintenance to sustain a generative AI program within IAM. The goal being to automate manual IAM processes as well as highlight ways to work differently within IAM. 

• Perform other duties and/or special projects as assigned.

Qualifications/ Requirements:

• Currently pursuing a degree in Computer Science, Information Security, Cybersecurity, Data Science, or a related field.

• Basic understanding of AI, machine learning, and data analysis techniques.

• Familiarity with IAM concepts and frameworks is a plus.

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Rotation #2: IAM Analyst, Privileged Technologies (6-month rotation)

Role Summary/Purpose:

As an Information Security Apprentice, you will join our dynamic Identity and Access Management (IAM) team to assist in implementing and managing highly privileged access controls, identify efficiency opportunities, and collaborate with IT and security teams to ensure compliance. This rotational role is an excellent opportunity for individuals looking to develop expertise in IAM, develop technical skills in privileged access management (PAM) and contribute to critical security initiatives.

Essential Responsibilities:

• Assist in implementing and managing privileged access controls by configuring solutions, overseeing account lifecycles and ensuring secure access.

• Develop training materials and provide communication, training and support for the rollout of new highly privileged access controls across the enterprise.

• Help develop and maintain dashboards to track compliance status, monitor key metrics and identify areas for improvement.

• Assist in identifying and implementing automation and self-service solutions within the PAM technologies and processes.

• Participate in the configuration and administration of Server and Client Endpoint Privileged Access Management (PAM) solutions.

• Support critical IAM audit deliverables, remediation actions and certification activities to ensure regulatory and security compliance.

• Perform other duties and/or special projects as assigned.

Qualifications/ Requirements:

• Currently pursuing a degree in Computer Science, Information Security, Cybersecurity, Data Science, or a related field.

• Basic understanding of privileged account management

• Familiarity with IAM concepts and frameworks is a plus.

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Desired Characteristics For Information Security Track

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively in a team environment.

• Eagerness to learn and adapt in a fast-paced, security-focused setting.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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