Referral Coordinator | Ambulatory Services Centralized | Day

Overview

Full-Time Position

8am-5pm

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Access to specialty and ancillary services is a key component of the satisfaction of our patients and referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction.

Qualifications

Age of Patients Served: All Age Groups.

Required Education: High School Diploma or GED.

Necessary Skills

• Knowledge of insurance plans and guidelines
• Ability to obtain authorizations and pre-certifications from insurance plans
• Excellent customer service skills
• Ability to multi-task in a fast-paced environment
• Ability to communicate effectively, both orally and in writing
• Above average organizational skills.
  
  

Preferred Licensure/Certifications: ICD-9 and CPT coding preferred. Completion of a medical terminology course preferred.

Required Experience: One (1) year experience with third party payors. -AND- Minimum of two (2) years experience in a physician office with extensive patient registration, front desk and insurance experience and knowledge.