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VSAT Field Service Representative - Americas

Remote: 
Full Remote

Global Satcoms logo
Global Satcoms Telecommunication Services Startup https://www.globalsatcoms.com/
11 - 50 Employees
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Job description

The VSAT Field Service Representative ( Consultant Or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in the countires around the region.


Tasks

  • Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUC’s, LNB’s, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KNS, KVH, Orbit, Intellian), and out-of-band management.

  • Interpret technical drawings, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.

  • Understand/Manipulate test equipment and tools required to diagnose VSAT systems including but not limited to; spectrum analyzers, multimeters, data testers, hand tools, etc.

  • Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.

  • Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment.

  • Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most cost-effective manner.

  • Analyze the results of corrective actions to ensure systems, components and services are working satisfactorily.

  • Maintain the proper up-to-date documents in order to travel on short notice.

  • Meet all HSE requirements and certifications to perform job duties.

  • Other duties as assigned.


Requirements

  • Possess all required certifications for Offshore traveling as needed.

  • Experience working on VSAT platforms, iDirect, Comtech, Newtec..etc.

  • Experience installing and troubleshooting both fixed and maritime VSAT/ESV systems (knowledge of Cobham and Intellian products preferred).

  • The English language is required, and any other local languages are plus.

  • Have access to a Spectrum Analyser and Test Equipment as needed.


Benefits

Remote and flexible working Days ( Call Out)


Have access to the Global Satcoms Academy


Very good pay ( Task based and Daily rate)


Join Global Satcoms and be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experienced Maritime VSAT Field Engineer looking for a flexible, remote opportunity, we'd love to hear from you!


Apply now via LinkedIn or through our company website.

Required profile

Experience

Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Detail Oriented
  • Communication
  • Problem Solving

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