Performance Imprvmt Consultant

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

This position provides process and performance improvement expertise in addressing opportunities to drive high quality, cost efficient outcomes across Children's health system. This role works with clinical and operational stakeholders in identifying and executing performance improvement opportunities for enhanced efficiency, safety, effectiveness, equity, timeliness, and patient centered care. The position reports to the Performance Improvement Manager to support the portfolio of work under the performance improvement team. This role formulates, drives, and leads projects using process improvement methodologies (DMAIC, Six Sigma, PDSA, Lean), facilitation, leadership, and change management skills to achieve improvements in either operational or clinical outcomes. They guide, mentor, and train others in performance improvement methodology. They work collaboratively with multidisciplinary teams to develop and achieve process improvement goals and lead teams in the use of improvement techniques and methodologies. The position effectively executes on key process improvement elements including charter development, measurement and evaluation, analytics insights, planning for maintenance of improvement outcomes, and stakeholder engagement. Additionally, the PI Consultant implements, manages, trains, and advises leaders on the Children's lean management system.

Education:

• Bachelor's degree required
  
  

Experience:

• 7+ years of experience performance/process improvement work
• Performance improvement experience (e.g. Lean, DMAIC Agile) with demonstrated execution of the principles, tools and methods for performance improvement
  
  

Knowledge/Skills/Abilities:

• Ability to lead large and/or complex process improvement initiatives and projects including design, project management and documentation (reports/presentations)
• Knowledge of Lean, Six Sigma, Agile, PDSA, and/or other improvement methodologies and tools
• Strong written and verbal communication skills, including negotiation skills and conflict management
• Ability to apply advanced data analytics to drive improvement initiatives
• Understanding and experience with change management principles
• Effective motivation and engagement of a diverse set of stakeholders
• Strong proactive decision-making and problem-solving skills
• Setting direction and facilitating processes to achieve desired, measurable outcomes
• Commitment to/experience in driving an equitable, diverse and inclusive organization through internal practices and in service of patients
  
  

Physical Demands

Please click here to view the Physical Demands

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.