Job description

022310 Clin Alli-instED Clinicians

Position Summary

Reporting to the CMO/Medical Director and Associate Medical Director of instED, the Virtual Medical Control (VMC) Nurse Practitioner provides medical decision making, including all elements of diagnostics, treatment, and disposition, to patients seen by instED’s Mobile Integrated Healthcare service. The VMC serves as the clinician of record, prescribes short-term treatments, documents the encounter in instED's medical record, and relays any essential follow-up needs to the care team via the instED Clinical Resource Center (CRC) team.

This is a per-diem position with a minimum commitment of four (4) shifts per month, including a mix of weekend, weekday and holiday shifts.

instED currently operates 9a-10p ET, 365 days a year.

Supervision Exercised

No, this position does not have direct reports.

Essential Duties & Responsibilities

Provide patient-centered, high-quality acute care in place to individuals with complex medical needs per clinical protocols
Work closely with mobile integrated healthcare clinicians (paramedics and EMTs) and other instED team members
Participate in biannual performance reviews
Participate in scheduled operational or clinical meetings, based on schedule availability, to remain up to date on programmatic and company activities and implications for clinical practice
Collaborate with other VMCs, and with CRC team members as needed, primarily around managing visit volumes and clinical questions
Provide clinical and operational feedback to management team to improve care delivery
Collaborate with referring Care Partners and Primary Care Providers
Document visit within the EMR in a complete, accurate, and timely manner. Documentation should include relevant data, medical decision making, and follow-up needs
Attend required onboarding, training, and online compliance education courses
Protect patient confidentiality
Provide clinical care to patients via various telehealth technologies (telephonic, video, direct messaging)
Maintain necessary professional licenses and credentials needed for independent practice
Obtain licensure in additional states as instED grows

Working Conditions

Ability to work day and evening shifts on weekdays, weekends and holidays
Equipment/systems used and provided: Laptop computer, instED Now Platform, Electronic Health Record, Cell phone
Standard remote work conditions.

Required Education (must Have)

Masters of Science in Nursing or Doctor of Nursing Practice
Board Certified in Family Practice, Acute Care or Adult-Gerontology
Current BLS Certification

Required Licensing (must Have)

Current Massachusetts Certified Nurse Practitioner License
Active board certification in Family Practice, Acute Care or Adult-Gerontology
Current DEA registration

Desired Licensing (nice To Have)

Licensure in any of the following other states: Massachusetts, New Hampshire, Connecticut, & Maine

MA Health Enrollment (required If Licensed In Massachusetts)

Yes, this is required if the incumbent is licensed in Massachusetts.

Required Experience (must Have)

Minimum of five years experience working independently as a Nurse Practitioner in urgent care, emergency medicine, or hospital medicine
Experience caring for medically and socially complex patients
Experience working collaboratively with a variety of professionals
Experience providing non-face-to-face care, especially in telephone or virtual care
Adaptability to change in systems and workflows
Innovative, team-player, and expert communicator

Required Knowledge, Skills & Abilities (must Have)

Ability to virtually/remotely assess medically complex patients
Ability to provide person-centered, medically and clinically appropriate care options to patients
Willingness to learn best practice in delivering home-based care
Comfort with remote care delivery model and technology
Comfort with shared decision making and patient-centered consideration of risk
Ability to virtually/remotely assess medically complex patients
Ability to work in a team-based care delivery model
Strong written and verbal communication skills
Comfort with Health IT and EHR systems

Required Language (must Have)