Digital Customer Experience Strategist

About the Role:

We are looking for a Digital Customer Experience Strategist to analyze and improve how businesses interact with customers across digital platforms. Your insights will help refine communication strategies, enhance user satisfaction, and drive engagement. This is a remote and flexible opportunity with earnings based on completed assessments.

Responsibilities:

• Evaluate digital touchpoints, including websites, mobile apps, and chat services
• Identify strengths and weaknesses in customer interactions
• Provide recommendations for enhancing customer engagement
• Participate in structured customer journey evaluations

What We Offer:

• Competitive pay per completed assessment
• Fully remote work with a flexible schedule
• Opportunities to collaborate with marketing and UX teams
• No prior experience required, training is provided