Manager, Enterprise Data Science

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Manages a team of data scientists that mine and analyze complex and unstructured data sets using advanced statistical methods for data-driven decision-making. Responsible for leading a data science team to internally serve multiple service lines and provide in-depth data insights for complex business problems. Uses advanced analytic techniques to collect, explore, and extract insights from structured and unstructured data. Typically reports to the Director of Data Science.

Job Description

MINIMUM QUALIFICATIONS

Education:  Bachelor’s Degree in science, engineering, computer science, mathematics, statistics, or related STEM field require. Master’s Degree in Science preferred.

Licenses/Certifications:  (None)

Experience / Knowledge / Skills:

• Five (5) year’s experience in data science required
• Two (2) years of formal or informal demonstrated leadership skills required
• Professional experience in hospital setting, medical informatics, healthcare information technology/finance/revenue cycle data management, or Electronic Health Record (EHR) data management is preferred
• Ability to build the roadmap/vision and execute for the team
• Demonstrated ability to perform research, analysis, and modeling on organizational data
• Possesses a deep understanding of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications
• Demonstrated commitment to learning new tools and processes
• Ability to communicate, gather requirements and execute storytelling with data
• Possesses proficient level knowledge of the data science project life cycle
• Proficient programming skills in addition to working knowledge and experience of statistical analysis tools
• Demonstrates exceptional problem solving, analytical reasoning and decision-making skills
• Demonstrates proficiency in identifying and seeking needed information to perform problem/situation analysis
• Advanced level of understanding and experience in researching and resolving data issues with a logical, instinctive, and problem-solving mentality working with large, complex and incomplete sources
• Business analytical skills (process flows, procedures, spreadsheets, modeling, etc.), technical expertise, mathematical skills and good understanding of design and architecture principles are required
• Exhibits strong project management skills, with an ability to work independently on multiple projects with competing priorities and a strong commitment to meeting goals and deadlines
• Advanced understanding of SQL database management tools
• Exceptional analytical skills and ability to understand and interpret results based on advanced statistical techniques
• Strong written and verbal communication skills in IT and business environments; ability to communicate to technical and non-technical audiences
• Ability to work under minimal supervision in a fast-paced multidisciplinary environment
• Advanced knowledge of data science methods – time series forecasting, linear regression, A/B testing, statistical testing, Clustering, etc.
• Superior customer service in the form of first-rate work products and project management
• Strong ability to manage challenging client situations
• Strong ability to troubleshoot and recommend solutions
• Strong ability to translate complex information for a wide range of stakeholders

PRINCIPAL ACCOUNTABILITIES

• Manages a team that develops custom data models and algorithms to apply to data sets.
• Leads a team that will maintain existing models and evaluates their goodness of fit.
• Develops and applies algorithms or models to key business metrics with the goal of improving operations or answering business questions. Provides findings and analysis for use in decision making
• Leads complex issues and problems, and refers more complex issues to higher-level staff
• Provides leadership, coaching, and/or mentoring to team members.
• Provides technical supervision/mentoring to other data scientists and trains the broader audience on data science developments.
• Provides in-depth data insights from structured and unstructured data for complex business problems through use of advanced analytics techniques, predictive modeling, data mining/visualization and pattern analysis tools.
• Generates recommendations for plans, programs, strategies, policies, and budgets.
• Responsible for the design of algorithms that require different models/methods to be used together.
• Responsible for driving data quality throughout the organization.
• Responsible for managing teams to identify, understand, and resolve data issues and improve efficiency, productivity and scalability of data processes.
• Leads the evaluation of data science vendors and tools.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.