Job description

We are looking for a Service Sales Specialist to join our Service Support team in Epsom.

We are looking for a Service Sales Specialist for the Service Support LPS department at Sartorius. In this role, you will be responsible for managing the renewals of our existing Bio Analytics contracts and negotiating with customers to create new business contracts.

The team consists of eight professionals, and we are looking forward to shaping the future with you.

This position is available full-time, based on site in Epsom. Once fully trained there will be the opportunity to work from home for 2 days a week.

Grow with us – Your Responsibilities

On a daily basis, you will proactively approach existing customers creating quotations, following up on renewals and negotiating new service contracts on our Bio Analytics products
You will review and analyse data to determine the best options for our customers, inputting contract details and new customers on to the system
Do you enjoy being part of a team all working towards the same goal? You will work closely with sales, the product team, the scheduling team and engineers, maintaining constant communication to ensure that the customer experience is at the heart of everything that we do
In addition, you will play a key role within the service team with some autonomy to make the role your own, driving the business forward

What will convince us

You will have previous administration experience with a proven track record of providing excellent customer service, working within a fast paced environment
Have great communication and negotiation skills, with the ability to be straightforward when required
Be highly organised, holding a keen interest in what we do
Have strong attention to detail, being able to adapt your approach to the needs of our customers
Hold previous experience in SAP and Salesforce
Have a proactive approach with the ability to multitask and prioritise your workload
Self-motivated, energetic and results oriented
Ability to work independently as well as collaboratively with cross functional teams

In order to commence working with us, the successful candidate will have the right to work in the UK.

What we offer

As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining
Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

Benefits

Attractive Working Conditions

37.5 hours working week
25 days annual leave plus public holidays
Annual option to buy, sell or carry over annual leave
Free parking on site
Free hot and cold drinks

Health & Wellbeing

Competitive benefits package, including:
- Private Medical Insurance
- Private Dental Insurance
- Group Life Assurance
- Travel Insurance (Employee Paid)
- Salary Sacrifice Health Assessment Service
- Salary Sacrifice Cycle to Work Scheme

Planning Ahead For Your Future

Group Personal Pension Plan
Group Income Protection
Salary Sacrifice Will Writing Service

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers

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